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BlueLabel @BlueLabelLabs
Joined March 2012
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BlueLabel
@BlueLabelLabs
30 Aug 2024
Scammers are impersonating BlueLabel and conducting fake interviews. Please verify any communication from us before proceeding. We only use official channels. If you encounter suspicious activity, please DM us right away.
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🔥 Proud moment for BlueLabel! We’ve earned a spot on @Inc’s 2024 #PowerPartner Awards, recognized for helping businesses level up with cutting-edge solutions. Massive thanks to our clients and team for making this possible! 🙌 Check out the list: inc.com/power-partner-awards
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Generative AI is changing the game in customer service and support, but how do you measure its impact? At BlueLabel, we've developed the Customer Interaction Efficiency Index (CIEI) to help you turn AI into real ROI. bluelabellabs.com/blog/turni…

Turning AI into ROI: How to Measure the Impact of a Generative AI Project on Customer Service |...

Discover a simple and comprehensive metric to measure the ROI of generative AI customer support chatbots with BlueLabel's CIEI framework.

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Did you know a 2016 study found that Physicians spend roughly 50% of their time on administrative tasks rather than seeing patients? This is how the adoption of generative AI technology within clinical operations can both increase patient satisfaction while optimizing clinical operations. bluelabellabs.com/blog/appli…
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The Harvard Business Review estimates that almost 80% of generative AI projects end up in failure. Are you curious to know why? bluelabellabs.com/blog/5-rea…

5 Reasons Why Enterprise Generative AI Projects Fail and How to Avoid Them | BlueLabel

It's estimated that 80% of generative AI projects fail. Here are 5 common pitfalls for AI projects and strategies for avoiding them.

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BlueLabel retweeted
Fast Company Executive Board@FastCoBoard
26 Jul 2023
The three key pillars for thriving remote companies: Trust, meritocracy, and culture fastco.expert/44YVHK5 Written by @gurrieri of @bluelabellabs
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Building a great product often means instilling a habit in users, but is it ethical? Here’s how we see it at BlueLabel:
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Our team believes that a truly valuable digital product contributes positively to people's lives rather than exploiting their vulnerabilities.
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That's why impact goes beyond the numbers. Learn more about our values: bluelabellabs.com/blog/habit…

Building a Great Product Often Means Instilling a Habit in Users, but Is It Ethical? | BlueLabel

Creating hooks is part of the process for many digital products, but there are some challenges that need to be carefully navigated which we discuss here.

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AI has become incredibly prolific over recent months, and knowing how to use them can be an incredible advantage for businesses. Here, we will highlight some key takeaways from case studies published by the folks at OpenAI to demonstrate this! ecs.page.link/RZRJM
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From day one, we’ve been a remote company. We don’t believe in borders when it comes to hiring with the best. Here, our Principal & VP of Product Danny Deserto reflects on how we've continued to expand our remote-first approach to hiring and onboarding top talent at BlueLabel.
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We all love great deals and last-minute sales. What we don’t like is feeling cheated after a purchase. Here, we look at some less-than-ethical methods of presenting pricing and contrast those with tips on using pricing in an effective and ethical way. bluelabellabs.com/blog/ethic…

Ethical Pricing: It Pays Off in the Long Run | BlueLabel

Here, our own Trine Falbe discusses the importance of ethical pricing and why businesses that demonstrate trustworthy behavior benefit in the long run.

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The Metaverse talks a big game but beneath the noise, we wanted to see what the actual general population has to say. 🤔 We surveyed over 1k people about their Metaverse usage. Here’s what we learned: ecs.page.link/qHc6z

We Surveyed 1K People and Discovered That Nobody Cares About the Metaverse (Unless It’s a Game)

Our metaverse survey provided substantial insights into metaverse usage, or rather the lack thereof. Here, we cover everything we learned from this study.

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There's a handful of tools and ideas that shape today's content moderation efforts. Check out our recent blog for a deep dive into content moderation through the lens of digital products and why it's essential to have effective methods in place! đź‘Ť ecs.page.link/YyLgp

All About Content Moderation: The Good, Bad, And Ugly | BlueLabel

Many tools and ideas help shape today's content moderation efforts – here, we begin discussion on the topic by covering the "what" and "why" of the concept.

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Have you ever wondered how the concept of 'free' affects human behavior and commerce? 🤔 Our latest article uncovers the fascinating systems that come into play when 'zeroes' and free stuff are thrown into the mix. 🆓 Learn more at the link below: bluelabellabs.com/blog/the-p…

What Happens When You Make It Free? How the Price of Zero Affects Users | BlueLabel

When a zero comes into play, such as a free product, customer reactions can change dramatically. Here, we discuss some of phenomena we find around zero.

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