ANNOUNCEMENT REGARDING WITHDRAWAL ISSUES CAUSED BY A SYSTEM ERROR
Dear Valued Customers,
Due to a data error in the settlement system, which resulted in excess disbursements being made to some members, our technical team needs to perform a data rollback and carry out the data allocation process again. To ensure data accuracy and asset security, we would like to inform you that the system is currently being reprocessed. The withdrawal function will be restored to normal once the processing is completed.
We sincerely apologize for any inconvenience this may cause. Our technical team is making every effort to inspect and optimize the system in order to complete the data correction as soon as possible and restore the withdrawal function. The recovery time will be announced in detail through our official channels. Please follow these channels for the latest updates.
We sincerely appreciate your understanding and support.
Sincerely announced.
April 11, 2026