Official User Support for Brave Browser. Please send us a DM for assistance.

Joined June 2018
47 Photos and videos
We’re aware of an issue affecting some Windows users with yesterday's release (v1.81.131), where Brave launches as a blank, unresponsive screen. If you're experiencing this, please see this post for steps to resolve community.brave.com/t/resolu….
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We are experiencing an issue with our Community and Help Center pages. Thank you for your patience as we work to resolve the matter.
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We are actively working to ensure users receive their April payout. Please note that payments to verified and unverified wallets will continue to process through next week. Thank you for your patience as we work to complete your payments. community.brave.com/t/ads-pa…
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Brave Support retweeted
24 Feb 2022
Sounds like somebody, somewhere, broke the Internet today. Do you use Brave's dark theme, and happen to be noticing odd issues with the pages you visit today? If so, I'd love to know if you have the Adobe Acrobat extension installed in brave://extensions/. If not, any others?
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Brave Support retweeted
NEW: @Brave Search beta is now available. search.brave.com #bravesearch
22 Jun 2021
The new privacy-preserving #BraveSearch beta is available for all Brave users (desktop/Android/iOS), as well as from other browsers at search.brave.com. Built on top of an independent index, it doesn’t track users, their searches, or their clicks. brave.com/brave-search-beta/
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We are testing out Favorites on the New Tab Page in our latest Beta and Nightly - we'd love your feedback! Test with Brave Beta: brave.com/download-beta Read through documentation: support.brave.com/hc/en-us/a… Leave us your feedback here: community.brave.com/c/new-fe…
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We are testing out a dark mode for our Speedreader feature in the latest Nightly - let us know what you think: community.brave.com/c/nightl…
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Quick notice to all Brave Rewards users -- do not attempt to reinstall Brave or modify any browser files if you are still awaiting payout. Doing so may make it impossible to claim any pending/future rewards. community.brave.com/t/do-not…
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Brave Support retweeted
Replying to @cryptoworldtour
It sounds like the same bug others are hitting. We're doing a hotfix release that should make you whole. Cc'ing @BraveSupport @mandarstwit to follow up when the release is out.
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Brave Support retweeted
6 May 2020
"This is customer service at its finest. Just makes me more pumped about how awesome Brave is." I got this in an email from a user today after a brief discussion in Twitter DMs, followed by a Zoom call. This is the impact we aim to deliver with each interaction 🙂
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Brave Support retweeted
23 Dec 2019
Just added another BAT purchase to the Transparency page. This is our largest to date: 172.4K tokens. Learn more at brave.com/transparency. When advertisers run ads with fiat, we use those funds to buy tokens. Those tokens are then distributed to participants of Brave Ads.
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Brave Support retweeted
Replying to @TeamYouTube
Please confirm if this policy means that YouTube will begin deactivating accounts for users that are protecting their privacy and security through the use of ad blocking and tracking protection. Thanks in advance.
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Brave Support retweeted
Strapping up for my 10th game of chess today and I notice, the service I've used for nearly 10 years (@chesscom), is a @brave browser verified creator. That's nuts. The world's #1 chess site, with over 30 million members... So I tip at a $BAT to show some ❤️😉♟️
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