This account is used to notify customers of major network incidents only & is not monitored. Please visit our customer portal or website if you require support.
Joined November 2023
- Tweets 373
- Following 6
- Followers 2,846
- Likes 26
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Pinned Tweet
Hi there 👋
We’re aware of an outage affecting the Dudley area. Our team is currently investigating and working to resolve the issue as quickly as possible.
Further updates to follow
Thank you for your patience.
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Service update: The outage affecting the Dudley area has now been resolved and services are restored.
Thank you for your patience – Team Brsk
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Hi there 👋
We’re aware of an outage affecting the Dudley area. Our team is currently investigating and working to resolve the issue as quickly as possible.
Further updates to follow
Thank you for your patience.
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Update: Update: The issue was related to the pole. It has now been removed, and a replacement pole still needs to be installed.
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West Midlands – Birmingham
We are currently aware of an active outage in the area and our team is investigating.
The team on site has identified a ripped cable as the cause. Further updates will follow as work progresses.
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Thank you for your patience while our team worked to resolve the issue. Your connection has now been restored.
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Update : The team now has some slack and is preparing to splice.
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⚠️ Cradley Heath customers, we’re really sorry for the disruption caused by the current network outage in your area. Our engineers are working urgently to restore service as quickly as possible 🙏 Thank you for your patience. More updates coming soon.
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Service has now been fully restored and is running normally. We’ll continue to monitor to ensure everything stays stable. Thank you for your patience.
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The faulty network equipment has been replaced and service has remained stable. We’ll continue to monitor the situation closely before officially resolving the incident. Thank you for your patience.
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Engineers are on site and actively working to resolve the issue as quickly as possible. Thank you for your patience while we restore services.
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Dear Valued Customer,
Further to our earlier communication regarding the outage in Shipley, Yorkshire, please note that this is due to third-party damage to our fibre network.
Please bear with us while we work to resolve this as quickly as possible. Thank you for your patience.
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99% of the affected customers in Shipley should be restored now.
If you have any issues, please reach out to support@brsk.co.uk
Thank you for your patience.
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Ashton-In-Makerfield
We’re aware of the outage in your area and our team is actively working to resolve it.
Thank you for your patience.
Team brsk
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Ashton-In-Makerfield: The outage in the area has now been resolved and services should be back to normal. Thanks for your patience. 💚
— Team brsk
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Priory: We know some services are experiencing another interruption. Our teams are still hard at work to restore service.
Due to weather conditions, no ETR is available yet. Thanks for bearing with us.
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Brierly Hill: We're aware of an outage affecting your services. Our teams are working on a resolution.
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Brierly Hill: Good news! The outage has been resolved, and your services are back online. Thanks for your patience, and apologies for the inconvenience. 🙏
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Priory: This has been monitored, and we can confirm that your services have been restored as of 17h03.
Thank you for your patience!
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Priory: Due to snow and icy conditions, our team is currently unable to carry out repairs safely. Until the area has been made safe to continue works,
We will continue to monitor the situation and provide updates throughout the day.
Thank you for your patience.
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The team is about halfway through the splicing work.
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