Official account of CICA. Used Monday-Friday 9-5. Posts about our services and performance. We cannot answer questions about individual claims on X.
Joined June 2013
- Tweets 599
- Following 48
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Our new online application service is now available to everyone applying for compensation. The new service includes a ‘save and return’ feature for unfinished applications.
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Our online application service will be unavailable from midday on Tuesday 31 March 2026 until Wednesday 1 April 2026. You will not be able to submit your application during this time. If you start an application you will lose your answers if you're not logged into your account.
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Our phone service will be closed on Wednesday 28 January for staff training. It will reopen on 29 January at 8.30am.
You can still apply online and use our contact form at gov.uk/cica
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Our phone lines will close at 12.30pm on Wednesday 31 December 2025. They will reopen on Monday 5 January 2026 at 8:30am. You can send us information by post, by email to info@cica.gov.uk or by using our contact form contact-the-cica.form.servic…
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The opening hours for our telephone service over Christmas and New Year are available at: gov.uk/government/news/cica-…
You can still apply online throughout this time at:
gov.uk/claim-compensation-cr…
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A reminder that our phone lines will close at 1.30pm on Thursday 18 December. They will reopen on Friday 19 December at 8:30am. You can send us information by post, by email to info@cica.gov.uk and by using our contact form contact-the-cica.form.servic…
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Our phone lines will close at 1.30pm on Thursday 18 December. They will reopen on Friday 19 December at 8:30am. You can send us information by post, by email to info@cica.gov.uk and by using our contact form contact-the-cica.form.servic…
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Our online application service will be unavailable from 3pm to 4pm today. You will not be able to submit your application during this time.
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Our phone lines are closed today for a local holiday. They will reopen tomorrow at 8:30am. You can send us information by post, by email to info@cica.gov.uk and by using our contact form contact-the-cica.form.servic…
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Our phone lines will be closed on Monday 29 September for a local holiday. They will reopen on Tuesday 30 September at 8:30am. You can send us information by post, by email to info@cica.gov.uk and by using our contact form contact-the-cica.form.servic…
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Our phone lines are closed today for staff training. They will reopen tomorrow at 8:30 am. You can send us information by post, by email to info@cica.gov.uk and by using our contact form contact-the-cica.form.servic…
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Our phone lines will be closed on Monday 25 August 2025 for staff training. They will reopen on Tuesday 26 August at 8:30 am. You can send us information by post, by email to info@cica.gov.uk and by using our contact form contact-the-cica.form.servic…
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Our phone lines will be closed on Monday 25 August 2025 for staff training. They will reopen on Tuesday 26 August at 8:30 am. You can send us information by post, by email to info@cica.gov.uk and by using our contact form contact-the-cica.form.servic…
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Our phone lines will be closed on Monday 25 August 2025 for staff training. They will reopen on Tuesday 26 August at 8:30 am. You can send us information by post, by email to info@cica.gov.uk and by using our contact form contact-the-cica.form.servic…
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Criminal Injuries Compensation Authority (CICA) retweeted
Our phone lines will be closed on Wednesday 11 June 2025 for staff training. They will reopen on Thursday 12 June 2025 at 8:30 am. You can send us information by post, by email to info@cica.gov.uk and by using our contact form contact-the-cica.form.servic…
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Our online application service will be unavailable from midday on Monday 31 March until midday on Tuesday 1st April. You will not be able to submit your application during this time. If you start an application you will lose your answers if you're not logged into your account.
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Our online application service will be unavailable from midday on Monday 31 March until midday on Tuesday 1st April. You will not be able to submit your application during this time. If you start an application you will lose your answers if you're not logged into your account.
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Our online application service will be unavailable from 5pm tomorrow until 8pm on Sunday 1 December 2024. You will not be able to submit your application during this time. If you start an application you will lose your answers if you're not logged into your account.
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A reminder that our phone lines are closed today for staff training. They will reopen tomorrow at 8:30 am. You can send us information by post, by email to info@cica.gov.uk and by using our contact form …contact-the-cica.form.servic…
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Criminal Injuries Compensation Authority (CICA) retweeted
Our phone lines will be closed on Wednesday 27 November 2024 for staff training. They will reopen on Thursday 28 November 2024 at 8:30 am. You can send us information by post, by email to info@cica.gov.uk and by using our contact form contact-the-cica.form.servic…
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