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CIO Journal @CIOJournal

News, analysis and data for technology executives, powered by editors and reporters from The Wall Street Journal.

Joined March 2012
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Regional tech hubs across the U.S. are losing talent as workers return to the coasts, with Austin, Texas, being one of the hardest hit wsj.com/articles/austins-rei… via @WSJ

Exclusive | Austin’s Reign as a Tech Hub Might Be Coming to an End

Regional tech hubs across the U.S. are losing talent as workers return to the coasts, with Austin being one of the hardest hit.

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Nvidia CEO Jensen Huang doubled down on the need for companies to have their own data centers for AI, emphasizing their importance for American job creation wsj.com/articles/nvidia-ceo-… via @WSJ

Nvidia CEO Says All Companies Will Need ‘AI Factories,’ Touts Creation of American Jobs

Jensen Huang said data-center proliferation is essential for skilled jobs as his company pursues U.S. manufacturing plans.

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Starbucks says new technology is helping fix one of its customers’ biggest gripes: waiting too long for their coffee wsj.com/business/hospitality… via @WSJ

Exclusive | Starbucks Says It’s Making Progress on Quest to Fulfill Orders Faster

The coffee chain says its new technology can cut in-store wait times by two minutes, as it has been struggling with slowing sales.

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Advanced AI has opened up a nearly limitless number of use cases for companies, but also a new set of risks—including public backlash and damage to corporate reputation wsj.com/articles/companies-i… via @WSJ

Companies Increasingly Fear Backlash Over Their AI Work

Until now businesses have assumed that leveraging cutting-edge technology was inherently a good thing. That’s no longer the case.

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Some 911 centers struggle to locate cellphone callers and can’t receive texts or photos, as a number of systems continue to rely on decades-old legacy phone lines wsj.com/articles/some-911-ca… via @WSJ

Some 911 Call Centers Still Haven’t Adapted to the Cellphone

Nationwide, a number of 911 centers struggle to locate cellphone callers and can’t receive texts or photos, as the systems continue to rely on decades-old legacy phone lines.

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Pro Take: New U.S. restrictions on investments in China's tech sector could leave American companies vulnerable to chip shortages over the medium term, if China makes it more difficult for U.S. companies to access chips produced in China wsj.com/articles/pro-take-ch… via @WSJ

Pro Take: China Tensions Could Create Midterm Vulnerabilities in Some Tech Markets

U.S. restrictions on investments in China’s tech sector could leave American companies vulnerable to shortages of some technologies over the medium term, should China retaliate by making it more...

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As more employees use generative AI-based software at work, business technology leaders are scrambling to manage their potential cybersecurity risks. wsj.com/articles/ai-is-gener… via @WSJ

AI Is Generating Security Risks Faster Than Companies Can Keep Up

Rapid growth of generative AI-based software is challenging business technology leaders to keep potential cybersecurity issues in check.

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As more employees use generative AI-based software at work, business technology leaders are scrambling to manage their potential cybersecurity risks. wsj.com/articles/ai-is-gener… via @WSJ

AI Is Generating Security Risks Faster Than Companies Can Keep Up

Rapid growth of generative AI-based software is challenging business technology leaders to keep potential cybersecurity issues in check.

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Some 911 centers struggle to locate cellphone callers and can’t receive texts or photos, as a number of systems continue to rely on decades-old legacy phone lines wsj.com/articles/some-911-ca… via @WSJ

Some 911 Call Centers Still Haven’t Adapted to the Cellphone

Nationwide, a number of 911 centers struggle to locate cellphone callers and can’t receive texts or photos, as the systems continue to rely on decades-old legacy phone lines.

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Aiming to safeguard information integrity, governments are racing to develop new laws and regulations to help people identify fake content wsj.com/articles/pro-take-te… via @WSJ

Pro Take: Tech Executives Call for Critical Thinking to Counter Deepfakes, Disinformation

Upcoming elections in the U.S., the U.K. and India pose a global test of the world’s ability to cope with a new generation of AI-powered disinformation and deepfakes.

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Synthetic data promises the ability to gauge various health factors with fewer privacy and regulatory concerns. Healthcare providers say the tech has some challenges. wsj.com/articles/ai-generate… via @WSJ

AI-Generated Data Could Be a Boon for Healthcare—If Only It Seemed More Real

AI enables researchers to weave ‘synthetic data’ from sets of patient data. But CIOs question whether the generated data sufficiently captures the medical variables useful in research.

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As large language model makers align themselves with cloud companies, the question for CIOs is whether they stay within the AI ecosystem offered by their cloud providers wsj.com/articles/companies-w… via @WSJ

Companies Weigh Growing Power of Cloud Providers Amid AI Boom

A wave of partnerships between AI model makers and cloud providers is leading tech chiefs to assess the benefits of convenience versus becoming too reliant on any one vendor.

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Energy-intensive AI is running up data center leases, commercial real-estate services firm CBRE says wsj.com/articles/rising-data… via @WSJ

Rising Data Center Costs Linked to AI Demands

Energy usage associated with running AI number-crunching is fast becoming a key driver of rising data center bills.

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Traditional cloud infrastructure wasn’t designed to support large-scale artificial intelligence. Hyperscalers are quickly working to rebuild it. wsj.com/articles/the-ai-boom… via @WSJ

The AI Boom Is Here. The Cloud May Not Be Ready.

Traditional cloud infrastructure wasn’t designed to support large-scale artificial intelligence. Hyperscalers are quickly working to rebuild it.

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Companies say they’re inundated by generative AI features and co-pilots rolled out by IT sellers, leading to growing complexity and confusion for workers wsj.com/articles/companies-a… via @WSJ

Companies Are Drowning in Too Much AI

IT sellers are rolling out an avalanche of new generative AI features, leaving CIOs overwhelmed and workers confused.

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Successful corporate investment in technology requires each effort be treated as a dimension of products and business value wsj.com/articles/pro-take-it… via @WSJ

Pro Take: It’s Time to Retire the Idea of the ‘Tech Project’

Successful corporate investment in technology requires each effort be treated as a dimension of products and business value.

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Companies say they’re inundated by generative AI features and co-pilots rolled out by IT sellers, leading to growing complexity and confusion for workers wsj.com/articles/companies-a… via @WSJ

Companies Are Drowning in Too Much AI

IT sellers are rolling out an avalanche of new generative AI features, leaving CIOs overwhelmed and workers confused.

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CIO Journal retweeted
The Wall Street Journal
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7 Jul 2023
🧵 One hundred days ago, Wall Street Journal reporter Evan Gershkovich was detained in Russia during a reporting trip. He remains in a Moscow prison. We’re offering resources for those who want to show their support for him. #IStandWithEvan wsj.com/Evan
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Companies must be ready to adjust quickly as they invest in the rapidly shifting technology landscape wsj.com/articles/pro-take-te… via @WSJ

Pro Take: Tech Often Disappoints Short-Term. Long-Term, It Can Overachieve.

Companies must be ready to adjust quickly as they invest in the rapidly shifting technology landscape.

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Companies are building new AI tools to help make front-line jobs easier and more efficient. There’s only one problem: workers don’t use them. wsj.com/articles/ai-promised… via @WSJ

AI Promised to Make Jobs Easier. Workers Weren’t So Sure.

Front-line workers don’t always vibe with new AI tools that promise efficiency but can really mean disruption.

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