Providing UX research on financial services and the healthcare industry since 1992.
Joined October 2008
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16 Jun 2023
Our growing UX team uses our user lab in midtown Manhattan, a mobile lab for on-site work, and web conferencing for remote research to evaluate platforms and establish best practices. Learn more about how our UX research can help your organization:
corporateinsight.com/ux-rese…
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19 Nov 2024
Our latest webcast gives you four key findings on how firms across the Asset Management Monitor – Advisor coverage set position their ETF offerings. Access the free webcast here: corporateinsight.com/webcast…
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18 Nov 2024
The 2024 Health Plan Experience Benchmarks evaluate the web and mobile platforms of 23 leading health plans using a rigorous framework that covers the full digital experience. Learn more about how we create these must-have reports in the preview video on this page:
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7 Nov 2024
CI is excited to once again attend the Risk Information Inc. PIR 2024 conference next week in Dana Point, California. Our insurance research manager Justin Suter will be in attendance. Be sure to say hello! riskinformation.com/property…
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19 Aug 2024
Our latest free webcast shows you the six trends defining the digital pharmacy experience in 2024. See the latest insights on new pharmacy tools and best practices that help you create a leading digital experience. corporateinsight.com/webcast…
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16 Aug 2024
With the shift to T 1 settlement times this year, how did brokerage firms inform and prepare their customers? Here is a look at the notifications firms put on their client portals, and a look back into the CI archives at the 2017 shift to T 2. corporateinsight.com/how-bro…
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2 Aug 2024
AI promises to transform financial services—as well as financial services scams. See what brokerage firms are doing to warn customers and enhance their security offerings in our latest Insights post. corporateinsight.com/how-bro…
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19 Jul 2024
Prequalification forms often represent the first step in a homebuyer’s or auto purchaser’s journey. Providers should ensure their prequal experience sets the tone for a relationship. Learn more best practices from our Insights article on prequalification. corporateinsight.com/how-len…
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24 May 2024
Corporate Insight's Senior Director of Research Andrew Way talked to The Wall Street Journal about consumer frustrations with chatbots in financial services. Read the article here: wsj.com/tech/ai/chatbots-con…
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16 May 2024
Just a few more days until the Financial Brand Forum 2024 conference in Las Vegas. Corporate Insight is proud to be a silver sponsor of the event. Stop by Booth B152 to say hello and learn about how our research can help your organization! financialbrandforum.com/
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6 May 2024
The 2024 edition of the Brokerage Experience Benchmark is coming soon. Learn more about the only annual study that provides an unbiased assessment of 21 leading brokerage firm digital platforms from the perspective of the actual end user. corporateinsight.com/broker-…
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23 Apr 2024
Want to build a patient-first pharmacy app? Notifications and reminders can help improve medication adherence and health outcomes. Learn more best practices in our May 16 webinar on patient-first pharmacy apps. Register here! event.on24.com/wcc/r/4543803…
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26 Mar 2024
The latest annuity UX trends include improved navigation and enhancements to mobile experiences. See the latest from our annuity research team here: corporateinsight.com/digital…
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22 Mar 2024
Live video with product experts? Commenting "buy" to go directly to checkout? Fintechs and retailers continue to innovate when it comes to purchasing and payment. See the latest here from our Fintech team. corporateinsight.com/video-s…
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14 Mar 2024
Our insurance research manager Justin Suter will be attending the InsurTech NY conference next week. Be sure to say hello! insurtechny.com/insurtech-sp…
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8 Mar 2024
The Credit Card Experience Benchmark reports evaluate 14 leading card issuers across 250 desktop and mobile attributes. Check out our latest Insights post for key takeaways from the report: corporateinsight.com/the-cre…
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26 Feb 2024
CI recently attended the RISE Medicare Marketing and Sales Summit in sunny San Diego. Learn the key takeaways from the conference on the best ways to attract and retain membership through marketing, sales and member experience. corporateinsight.com/key-tak…
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16 Feb 2024
The "motherhood penalty" and longer lifespans mean that women have different retirement needs than men. See the tools and resources retirement firms are offering to help close the retirement savings gap. corporateinsight.com/how-fir…
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5 Feb 2024
The healthcare industry must tailor their digital content strategy to attract Gen Z consumers. Read the latest from CI's Lauren Roncevic in Worth Magazine on our survey and interview work to better understand how Gen Z engages with health content online. worth.com/gen-z-swiping-up-o…
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2 Feb 2024
Live trading alerts help brokerage investors keep track of market conditions and security movements through various delivery channels, including text, email and push notification. Learn more about CI's latest research and best practices in this area: corporateinsight.com/live-tr…
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