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CoinPayments Support @CPHelpTeam

Official @CoinPaymentsNET Support Account. Any issues? Please submit a ticket at coinpayments.net/supwiz. Don't post private info publicly.

Joined June 2020
  • Tweets 116
  • Following 1
  • Followers 1,685
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CoinPayments Support@CPHelpTeam
11 Jul 2022
Are any SUPPORT REQUESTS pending? Now you can submit them without even accessing your CoinPayments Account 📲 Just visit coinpayments.net/supwiz, follow the Support Wizard & submit a ticket in a couple of minutes. Our team is on standby to help you!
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Any SUPPORT REQUESTS pending? Now you can submit them without even accessing your CoinPayments Account 📲 Just visit coinpayments.net/supwiz, follow the Support Wizard, and submit a ticket in 2 minutes 🔧 Our team is on standby to help you!
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Replying to @vinibarbosabr
Hello @vinibarbosabr, For information about adding a coin to our platform please visit our website at coinpayments.net/coinhosting.

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CoinPayments Support retweeted
COINPAYMENTS
@COINPAYMENTSNET
7 Dec 2020
Check in & Check out #ShopWithCrypto #CryptoMadeEasy
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CoinPayments Support retweeted
COINPAYMENTS
@COINPAYMENTSNET
11 Nov 2020
Why do you think some merchants are still not accepting cryptocurrencies? (asking for a friend🤔)
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🚨SYSTEM UPDATE ALERT🚨 Users may experience a connection drop at 0230 GMT. This should only last a few seconds. #AskCoinPayments #CoinPaymentsSupport
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FAQ: I have lost my 2FA what should I do? When you linked your TOTP authenticator we showed you a code and told you to save it in case you lost access to your device. If you saved it you can type the code into your authenticator and log in normally. #AskCoinPayments
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If you didn't save it... Well, that sucks. Please get in touch with one of our specialists on tech support at coinpayments.net/supwiz

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CAN I REFUND MY CUSTOMER? If u wish to offer a refund, please contact your customer and ask them for a wallet deposit address. CoinPayments cannot facilitate refunds of crypto on your behalf. Due to the nature of Blockchain, all crypto transactions are final and irreversible
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Payment TImed-Out? #Bitcoin deposits still pending even after a long time? Check the status of the #Blockchain to see if it could be affecting your transaction. #AskCoinPayments #CryptoCommerce
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#ETH gas fees are VERY high at the moment causing delays and other issues on the blockchain. If you are trying to withdraw #ERC20 tokens such as #USDT.ERC20 or #DAI, ensure u have at least 0.05 ETH in each of the addresses your token is stored on instead of the normal 0.02 ETH!
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Hi team, Did you know we can now help you in Spanish? Just kidding - But we do have a brand new channel all in Spanish! @CoinPaymentsESP Go give those hot tamales a follow.

ALT will ferrell anchorman GIF

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There are some things #Bitcoin can't buy. For everything else, there's #Dogecoin.
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CoinPayments Support retweeted
COINPAYMENTS
@COINPAYMENTSNET
4 Sep 2020
Humankind has proven time again that we cannot self-govern. It's why banking institutions have been long-standing. You want #cryptocurrencies to make a difference? The difference must start with you. Self Governance begins with us and each choice we make. #FridayMotivation
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We just launched a brand new feature! Buy Crypto with your Credit/Debit right on the CoinPayments platform! We can smell the sweet scent of support tickets already. Have fun out there and don't forget to #ShopWithCrypto! WHY FIAT WHEN YOU CAN CRYPTO?

ALT You Can Do It! GIF

COINPAYMENTS
@COINPAYMENTSNET
4 Sep 2020
Did you know you can now #BuyCrypto with your Credit/Debit card on CoinPayments? That's right. Just when you thought it couldn't get any better.. BAM. We got you 🚀 The best all-in-one crypto platform just got a whole lot better! #CryptoCommerce 👇 blog.coinpayments.net/announ…
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PSA: We are receiving an abnormally large amount of support tickets. #ETH fees are at an all-time high and many transactions do not have enough gas to cover the fees. Please consider using alternative crypto for your transactions for the time being. #AskCoinPayments

ALT Ethereum Fed Up GIF

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Due to a severe DDoS attack on our network, we have experienced intermittent network outages this morning. We are now fully operational. Thank you for your patience while we fought off the cyber demons. CoinPayments: 1 - CyberDemons: 0
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Happy Birthday to CoinPayments! Except for us here on support. It's never our birthday but we make sure it always feels like it's yours! #AskCoinPayments

ALT Hustle GIF

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Friendly PSA: CoinPayments charges a standard fee of 0.5% per transaction. Blockchain fees are unique to its ecosystem & differ with each crypto. When transacting with small amounts, consider using cheaper blockchains. CoinPayments is not responsible for Blockchain TX fees
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Satoshi is to Bitcoin as CoinPayments is to Adoption #CryptoCommerce
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