Communications Manager at Solihull Community Housing. Former journalist. Sport and music follower. Husband and dad of two. All views my own.

Joined September 2015
746 Photos and videos
Congratulations to the outstanding Customer Engagement team at @Solihullhousing - winners of ‘Most Innovative Approach to Resident Involvement’ at last night’s Housing Digital Innovation Awards. 🏆#HousingDigitalAwards #housing #solihull #customerengagement
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Paul Castles retweeted
The first session with our newly launched scrutiny panel, SCHape, went brilliantly! Such an amazing group of residents ready to make a difference. So exciting! Thanks @TPASHelen for helping them get off the ground. #SCHape @AshfordSophie @EngagementSch @Solihullhousing

ALT Amazing Season 6 GIF by Bachelor in Paradise

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No pun intended when describing the major water leak we’ve had affecting two of our high rises as a draining day. Fortunately those involved did brilliantly in resolving things so quickly in returning normal water supply. Great work supporting tenants by @EngagementSch @SchBecci
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Paul Castles retweeted
Today is #HolocaustMemorialDay a day for us all to remember all those affected by the Holocaust and other acts of genocide. We must all continue to work together, to create a better future for everyone #KindnessMatters #HMD2021
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Paul Castles retweeted
I’m very proud that @Solihullhousing has just been officially recognised as a #DisabilityConfident Committed Employer. We are passionate about diversity and inclusion within the workplace. #TeamSCH #DiversityandInclusion #Solihull
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Unfortunately one of @Solihullhousing vans has been stolen from Conway Road in Chelmsley Wood. If you have any information about this theft please call us on 0121 717 1515. The registration number is BW19 OHU. #vantheft #vancrime
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Paul Castles retweeted
Since the fire at Redwood House on Saturday, our teams have been working around the clock on the affected areas. Our engagement team are providing support & reassurance to residents. I would also like to thank @WestMidsfire for their tremendous response in helping our customers.
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Paul Castles retweeted
👍🏻👍🏻👍🏻
This is a special week @solhullhousing as we celebrate some of our staff achievements during an exceptionally challenging year. I am proud of all those @solihullhousing who have made a real difference to the lives of people living in Solihull #SCHStaffCelebrationWeek 👋👋👋

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Paul Castles retweeted
26 Nov 2020
NFA member @Solihullhousing investing £20m in its high rise stock on behalf of Solihull Council, retrofitting sprinklers and refurb to most recent building standards. CEO Fiona Hughes: 'Our residents' safety is our number one priority.' bit.ly/2V6RSRq
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Spent part of #HousingDay2020 with Comms colleagues from across the sector listening to some informative talks on understanding and using customer data from @smacdonaldSM from @SeeMediaPR @MLawrenceJourno of @hqn_news and @SteveH_Citizen of @citizen_housing #HMdata10
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Paul Castles retweeted
In the next few weeks you will see more of our officers from our community team on the streets, working with partners after a recent rise in cases. Let’s all do the right thing for Solihull to reduce transmission and keep cases down.
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Great community work guys
More pics from our walkabout in Chelmsley wood today with @Solihullhousing asking residents opinions for our #Policesurvey, your opinion matters😊 @SolihullUpdates @SHPartnerships @WMPolice @birmingham_live @CStreetwatch1
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Paul Castles retweeted
PCSO Bailley briefing the police team and our friends @Solihullhousing for our patrols around Chelmsley Wood today. ☀️☀️☀️☀️ We’re still doing our survey, have your say! 👇
bit.ly/ListeningtoYouChelmsl… Have your say! Tell us what matters to you and how you feel about policing.
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Paul Castles retweeted
3 Aug 2020
What does social housing do for (all of) us? Launching Wk1: #HomesAtTheHeart of a stronger economy. The facts here in our illustration and a powerful levelling-up story from @bchblackpool's Maggie Cornall ow.ly/79Kt50AOWGo or almos.org.uk/news_item?id=86…
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Paul Castles retweeted
This is the first #HomesAtTheHeart week of action - help us to showcase why homes are at the heart of a stronger economy housing.org.uk/our-work/coro…
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Congratulations Patricia!
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Paul Castles retweeted
Here is our first offering for the @CareersWestMids #JobsHour today ➡️ Estates Assistant @Solihullhousing 📍 Endeavour House, Solihull See: ow.ly/R9Od50A3Ixz #SolihulJobs #WestMidlandsJobs
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Paul Castles retweeted
#BigHousingThankYou - recognising the fantastic contribution of housing staff in all areas 👏👍😊
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Looking forward to this tomorrow and sharing what some of my wonderful colleagues @Solihullhousing have been doing in recent weeks in support of our communities and vulnerable customers in particular. #BigHousingThankYou
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Really great effort this week by colleagues right acrosss @Solihullhousing supporting customers and one another. Lots of tough times ahead but #TeamSCH are certainly up for the fight against #COVID19
Proud to be part of #teamSCH. From those working on the front line delivering essential services, to those supporting our amazing Community Support Project, ensuring our more vulnerable residents are safe and well. High five to all my colleagues🙌🏻 @Solihullhousing @SaxonCourtSCH
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