Joined March 2018
61 Photos and videos
Replying to @BobWallaceJnr1
@DavidJamesMaso3 @BobWallaceJnr1 Hey Bob, I am sorry to hear about this! I suggest you take your phone & your invoice to your local CeX store and they'll be happy to assist as per our policy (tinyurl.com/328nxkwk). - Roshan
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Replying to @epicfusion76
. @DavidJamesMaso3 Hey, I can assure you that we do try to respond to all messages ASAP, however, there could be a delay due to high volumes. We reply to queries on a first come first serve basis. Kindly rest assured that my colleague shall reply to your DM shortly. - Azhar
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he @pmonsss Really sorry about this. Could you please DM us with the name of the store you purchased it from, the exact date and time of your visit and the mode of payment used for the purchase? -Eric.
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Hey @TheSegaHolic My colleague just got back to your DM. Feel free to get back to the message for any further queries. :) -Jitendra
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Hey @TheSegaHolic we have received your DM regarding this and I see that my colleague is looking into it. They will get back to you shortly. -Jitendra
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Replying to @bbywolf69
Hey @bbywolf69 I have replied to your DM with the status of your order. Get back to the same message for any further concerns and we will be happy to help. -Jitendra
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Replying to @PiggyLikesToEat
Hey @PiggyLikesToEat we have received your DM and I see that my colleague has replied to you. Feel free to get back to the same message for any further concerns. -Jitendra
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Replying to @SharonC69438810
Hey @SharonC69438810 glad to hear that. Feel free to reach out in case of any further queries. :) -Jitendra
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Replying to @SharonC69438810
Hey @SharonC69438810 if the payment was raised on a Saturday, then it should have reflected in your account yesterday or it will be credited today by the end of the day. :) -Jitendra
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Replying to @RideMyPonyT0ny
Hey @P0shPig, I am glad to know that the payment has been credited. Please feel free to give us a shout for any further assistance. :) -Jitendra
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Hello @Abz63923067, what can I help you with? - Nishad
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Replying to @Cattimataz
Hi, @RobertH56348342 @Cattimataz @MrDetailed & @thatitalianbear - @Cattimataz I see that one of my colleague has responded to your DM. @MrDetailed & @thatitalianbear - We aim to respond as soon as possible, at times we may have a higher volume of messages than normal. (1/2)
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@dee87168682 Hey Dee, Sorry I couldn't get back to you sooner. I am looking into this for you and will DM you with an update asap. -Vanessa
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@TomHyde61997 Hey, So sorry to know about this. I see that we've have replied to your DM regarding this issue. Be assured we will continue to assist you via DM until this is resolved. -Jishan
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@Hamza10218348 @_jonnny_ hey Hamza, please do not worry as the order number will be there on the order receipt which was handed to you when you purchased the items from the store. - Vanessa
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@HalimaI56844833 Hey, yes, the Halifax store has one item in stock click bit.ly/2FtHxuH. You can also order it online our website webuy.com and have it delivered to you. - Floyd

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@CapitalHaitch Hi, Please let me know your registered email address or send us a DM so that I can share the images. -Puneet
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@James_NEW_MG_ZS Hey, I'm afraid, we did not receive any DM from this ID - Farhan.
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@MG_FAN_PAGE Hey there, We will get back to you today. -Kiran
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@NEW_APPLE_GLASS Hey, I do understand your concern here but please do not worry, Please DM us with the order number and the name of the store where the item was handed for testing. - Floyd
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