Chicago Department of Water Management account. For billing issues, call 312.744.4426. Service inquiries call 311 or email watermanagement@cityofchicago.org

Joined February 2015
465 Photos and videos
YOU SHOULD KNOW: All DWM employees and contractors carry ID and wear vests marked DWM or with the name of the contractor. If you are unsure, ask for an ID. No one from DWM will try to sell you anything or ask for any access to your house while unattended.
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YOU SHOULD KNOW: All DWM employees and contractors carry ID and wear vests marked DWM or with the name of the contractor. If you are unsure, ask for an ID. No one from DWM will try to sell you anything or ask for any access to your house while unattended.
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It's been an exceptionally rainy spring thus far with even more rain in the forecast. This Sun-Times article lays out many of the same steps DWM advocates for to mitigate flooding: chicago.suntimes.com/consume…
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DWM Commissioner Randy Conner was one of the speakers for the "Spotlight on City Infrastructure Departments" panel discussion Wednesday at UIC Forum as part of the Department of Procurement Services' Annual Construction Summit.
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DWM Carpenters Chris Arvetis and JeVon Hill representing DWM at this year’s CPS Skilled Trades Fair at the Carpenters Training Center. More than 450, 11th & 12th graders stopped by DWM"s table Thursday.
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DWM is holding an upcoming virtual public hearing scheduled for March 6, 2026, at 10:00 a.m. CST. The hearing is to receive public comment regarding our intent to apply for loans from the Illinois Environmental Protection Agency for Lead Service Line Replacement activities.
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DWM is holding an upcoming virtual public hearing scheduled for March 6, 2026, at 10:00 a.m. CST. The hearing is to receive public comment regarding our intent to apply for loans from the Illinois Environmental Protection Agency for Lead Service Line Replacement activities.
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DWM is holding an upcoming virtual public hearing scheduled for March 6, 2026, at 10:00 a.m. CST. The hearing is to receive public comment regarding our intent to apply for loans from the Illinois Environmental Protection Agency for Lead Service Line Replacement activities.
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DWM is holding an upcoming virtual public hearing scheduled for March 6, 2026, at 10:00 a.m. CST. The hearing is to receive public comment regarding our intent to apply for loans from the Illinois Environmental Protection Agency for Lead Service Line Replacement activities.
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DWM is holding an upcoming virtual public hearing scheduled for March 6, 2026, at 10:00 a.m. CST. The hearing is to receive public comment regarding our intent to apply for loans from the Illinois Environmental Protection Agency for Lead Service Line Replacement activities.
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DWM’s Filtration Lab and Water Quality were part of the 100-plus incredible hands-on demonstrations at Saturday’s South Side Science Festival on the University of Chicago’s Crerar Quad.
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DWM staff was in the 29th Ward on Wednesday to register residents for the Equity Lead Service Line Replacement Program. Managing. For information residents can call 312.742.2406 or visit leadsafechicago.org
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Visit us on Wednesday to start an application for Equity Lead Service Line Replacement Program or get help finishing an application you have already started. Everyone welcome!
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DWM Crew working hard and having fun at Keeler & Grenshaw
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DWM Crew working hard putting in new sewer mains at 88th and Harvard!
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DWM sewer replacement crew out of Central District hard at work at 31st & Canal! Stay hydrated out there.
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Water Management retweeted
12 Aug 2025
Extreme weather events lead to higher call volume & wait times. Avoid being on hold >> go to 311.chicago.gov or use the CHI311 mobile app to submit reports of Water in Basement, Tree Emergency, Traffic Light Out, or choose from 100 service request types.
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Great Work Getting Done in the 47th Ward!
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DWM prioritizes employee safety on the streets and at work. Today, we had an Active Threat training at Jardine by Brian Bardsley, Jr. of @Chicago_Police. It was comprehensive and informative, Thanks!
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Water Management retweeted
1 Aug 2025
If you had water in your home's basement as a result of July 25-28 storms you are encouraged to: 1. Report Water in Basement to 311 via the CHI311 app, at 311.Chicago.gov or call 311. 2. Use the link or QR code below to complete a Flood Damage Assessment, due by 8/3.

OEMC is encouraging residents to complete a Flood Assessment Survey if you were affected by Flooding on July 25-28. Residents should also contact 3-1-1 to report 'Water in Basement.' Surveys must be completed by August 3. Please visit the link or QR code in the graphic below.
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