Account not monitored 24/7. Report outages & emergencies 24/7 on our mobile app or ComEd.com/Outage. We're here to help M-F, 9A-5P.

Joined June 2010
11,354 Photos and videos
Pinned Tweet
Jun 10
⚠️ ComEd Weather Alert: The first wave of severe storms moving through northern Illinois has caused significant damage across the area, including downed poles and wires, leading to widespread customer interruptions. We know this is challenging and will restore service as safely and quickly as conditions allow. 👉 Report outages and check restoration estimates at ComEd.com/OutageTracker. Times may change as damage is assessed and additional weather moves through. ⚡ Stay clear of downed wires and trees. Report downed power lines right away by calling 1‑800‑334‑7661.
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Tonight, ComEd’s VP of Distribution Operations, Jeremy Smith, shared a message for customers still without power—recognizing the frustration and exhaustion many are feeling. This storm caused some of the most severe damage we’ve seen since the 2020 Derecho. Crews are working through downed trees, blocked roads, and thousands of broken poles that must be rebuilt before power can be safely restored. So far, 97% of customers have been restored, with more than 3,000 crew members working through the night. If you’re still without power, please know: you haven’t been forgotten. Crews are working their way to you and won’t stop until everyone is restored. Thank you for your patience. For updates, visit ComEd.com/OutageTracker.
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Crews continue working in the hardest-hit areas where damage requires more complex and time-intensive repairs. More than 3,000 ComEd employees and 2,200 contractors are in the field, supported by an additional 400 mutual assistance personnel, all working to restore service as safely and efficiently as possible. Here’s the latest updates: ⚡As of now, power has been restored to approximately 623,779 customers—about 90% of those impacted by Wednesday and Thursday’s storms. ⚡Customer Care Vans are being deployed in Streator, Hickory Hills and Chicago's South Side, including the Stony Island and Gresham neighborhoods to provide on-site support and resources for customers. ⚡Forecasts for northern Illinois indicate a chance of isolated storms late Saturday into early Sunday, and we are actively monitoring conditions and preparing for potential impacts. For more information visit: ComEd.com/Storm
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Jun 13
Our restoration efforts continue with our crews working around the clock to restore power after multiple rounds of severe storms brought heavy rain, frequent lightning, and damaging high winds, including at least two confirmed tornadoes in the Streator and Dwight areas. Since Wednesday's and Thursday's storms, our crews have restored power to more than 605,400 customers — that's 89% of those impacted Wednesday and 84% from Thursday's storm. Thank you for your patience as we work to restore power as safely and as quickly as possible. Please visit ComEd.com/OutageTracker for updates.
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ComEd retweeted
To our Streator community: we know the tornado and storms hit hard yesterday, destroying homes, downing power lines and causing outages. Our crews are working to restore power safely and as quickly as possible. We understand how challenging outages are, and we won’t stop until everyone is back online. Thank you to our customers for your patience, and to our city leaders and first responders for your partnership.
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Jun 12
Restoration work continues throughout our communities, including Chatham, South Shore and surrounding neighborhoods in Chicago’s South Side, where our crews are making steady progress bringing power back to homes and businesses. Here’s the latest: ⚡ As of 1 p.m. on June 12, approximately 564,000 customers have been restored. ⚡ More than 2,900 personnel have been deployed across northern Illinois. ⚡ Roughly 400 mutual assistance personnel were activated to support ComEd staff and contractors in their restoration efforts. For additional updates please visit: ComEd.com/Storm
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Jun 12
We’re grateful to the teams working around the clock, stepping away from their families and braving tough conditions to help get the lights back on. We know being without power for an extended period is frustrating, and we appreciate your patience. Over the past two days of severe weather, more than 667,000 customers experienced outages, and as of 6:00 a.m. Friday, roughly 492,000 have been restored. Crews are still out working to reach everyone impacted. Take a look at our crews in action and stay tuned to ComEd.com/Storm for outage updates.
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Jun 12
We know how difficult the past 24 hours have been, especially for those of you who are still without power. This has not been a typical late spring storm, and the impact across our communities has been significant. The hardest-hit areas include Crestwood to Chicago and Joliet to Alsip, where downed power lines and fallen trees caused widespread damage. We truly understand how disruptive and stressful this is for you and your families, and we appreciate your patience as we continue working. We are still with you. Despite severe weather passing through again this evening, we are continuing restoration efforts. Here’s the latest: ⚡ Approximately 384,000 customers restored as of 6 p.m. Thursday ⚡ More than 2,900 personnel working across northern Illinois ⚡ Severe weather including strong winds, lightning and hail ending tonight We are prioritizing repairs that restore the greatest number of customers first, along with critical services like hospitals, police and fire departments, before moving into smaller affected areas. For customers still without power from Wednesday’s storms, restoration is expected by Saturday evening, if not sooner, as long as conditions remain safe for our crews. As additional storms move through, we will assess any new damage and begin restoring those newly impacted as quickly and safely as possible. We will remain with you and continue working until service is safely restored for every customer. Please stay safe, avoid any downed power lines, and report outages or check your status at ComEd.com/Storm.
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Jun 11
We know how disruptive and stressful outages can be. Based on storms of this size, we expect about 80% restoration by Saturday, June 13 at 11 PM. With additional storms expected tonight, our crews are preparing for potential new damage while continuing restoration efforts already underway. We don’t take this responsibility lightly. Our teams are working around the clock to restore service safely and as quickly as possible.
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Jun 11
We know how difficult and frustrating it is to be without power, and we truly appreciate your patience. Right now, more than 100 crews are working around the clock to safely and efficiently restore service after this unique storm brought widespread damage and challenging conditions across our service area, including downed power lines, broken poles, and fallen trees and large limbs impacting equipment. We are also monitoring the potential for additional severe weather on Thursday, which could create further challenges as restoration work continues. Based on storms of similar size, we expect about 80% of outages to be restored by Saturday, June 13 at 11 PM. We understand how stressful this is and how deeply this disruption affects your day to day life, especially for those who rely on electricity to power critical medical devices. Please know we do not take that responsibility lightly. For the most up to date information, please visit our Storm Center at ComEd.com/Storm. We will continue to share updates as work progresses and will not stop until everyone is restored.
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Jun 10
Looking for ways to save? Earn bill credits this summer when you reduce energy use during Peak Time Savings Hours. It can be as simple as adjusting your thermostat by a few degrees or delaying when you use your washing machine.
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Jun 10
⚠️ComEd Weather Alert: We’re preparing for severe thunderstorms with high winds gusts and heavy rain throughout northern Illinois. The forecast includes multiple rounds of weather beginning this afternoon and lasting through Thursday night. We are watching conditions and our crews are ready to safely and quickly respond to any interruptions that may occur. Sign up for outage alerts right now to get real-time texts about interruptions and estimated restoration times at ComEd.com/Text.
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Jun 8
Supporting our communities, on and off the job. See how our electrical field workers are going above and beyond by assembling more than 1,100 care packages to support local shelters and nonprofit organizations. Read more: spr.ly/6003B8LcyP
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Jun 5
We opened a portion of our rights of way to students from Conrad Fischer Elementary in Elmhurst, giving them a chance to explore nature through the Mighty Acorns program. Students spread seeds, documented insect interactions, and connected with nature through hands on learning. Our stewardship includes helping kids build a deeper relationship with nature through prairie restoration. On World Environment Day, we’re highlighting how our efforts support native wildlife and increase biodiversity.
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ComEd retweeted
A chat with @CBAworks President Melinda Kelly about ComEd's Customer Relief Fund (backed by @Exelon), a $2.5 million fund to grant bill assistance for small and medium business owners who are struggling amid rising summer energy costs. Grant applications will only be accepted online starting Monday, June 15 at ComEd.com/SMBRelief
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Jun 4
Small businesses play a vital role in our communities, and many are facing financial challenges due to rising energy supply costs. To help, we’ve announced a one-time $2.5 million Customer Relief Fund to provide bill assistance for small businesses. 🔗 spr.ly/6002B8qlaA
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ComEd retweeted
We caught up with EEI Chair and @Exelon President and CEO Calvin Butler on the conference floor at #EEI2026! We grabbed our tiny mic to ask him about putting customers first, prioritizing affordability and value, and the one favorite plugged-in appliance he absolutely cannot live without.
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Jun 2
We’re brewing something new. 🍻 Today, we joined @RevBrewChicago to announce the ComEd Breweries Pilot, a new energy efficiency program designed to help breweries, distillers and wineries reduce energy costs through free assessments and targeted solutions. This is all part of our ongoing commitment to affordability for our customers and communities. Learn more: spr.ly/6002B8lu8E
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May 29
We wrapped up #AAPIHeritageMonth with a special night hosted by our Asian American Resource Group, bringing people together to celebrate culture, connection and community. From performances to meaningful conversations, the evening brought employees together under this year’s theme of Power in Unity to life. Moments like this remind us that when we come together and share our experiences, we strengthen the communities we serve every day.
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ComEd retweeted
Great, wide-ranging convo with @KinseyGrant of @EnergyCentral about how @ComEd teams with Illinois legislators and regulators to tackle the challenges of building a cleaner, more affordable energy future in Illinois. Check it out here! spr.ly/6012B8bR4M
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