I am about to expose a major flaw in how
@clevabanking handles customer assets. This involves a "mistake" that could happen to anyone, and their response has been to simply keep my money.
On Feb 10, 2026, I sent $4,522 to my account. The transaction was successful. The funds arrived. But
@clevabanking is telling me they "can't find it." Here is the thread. ๐งต
The "mistake"? I sent USDT instead of USDC.
Before you say "user error," listen to the context: I sent it on the Solana network. On Solana, USDT and USDC are both SPL tokens. They function identically. The address was valid. The network was correct. The transaction hash on Solscan shows a COMPLETED transfer of 4,522 USDT to
@clevabanking official deposit wallet.
So how can an exchange "not receive" something that is sitting in their wallet?
Because their deposit system is rigid. It saw USDT arriving at a USDC address and simply ignored it. The funds are in a "black hole" wallet that they control, but refuse to touch.
This is a failure of infrastructure.
@clevabanking has the private keys. They have the tools to return my 4,522 USDT. They are choosing not to.
This isn't just about me. This is about setting a standard for the entire industry.
If an exchange receives funds on a network they support, to an address they control, they have a moral (and arguably legal) obligation to return them.
I am calling out @[ExchangeHandle] publicly. Also tagging
@binance,
@Bybit_Official @krakenfx, and
@Coinbase @kucoincom. Would your policy be any different? Should a user lose $4.5k because of a ticker symbol?
The details are public. I have the TXID. The amount is 4,522 USDT. The date is 10/02/2026. The network is Solana.
@clevabanking, I am not going away. Do the right thing. Credit my account or initiate a recovery. The blockchain doesn't lie.
If you agree that exchanges should be held accountable for safeguarding user funds, even when we make mistakes, please RT the first post. We need to push for better policies.
#Solana #Crypto #USDT #btc