Need help? Visit our support page at mycrk.it/CricketContactUs. We're here to help @ CricketSupport from 8a-9p ET.
Joined April 2014
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28 Jun 2022
Hey #cricketnation! We're celebrating Black Music Month! Head on over to our community forum and share your favorite artist to help us celebrate: bit.ly/3OOnGEs
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Cricket Support retweeted
24 Mar 2020
As a result of the pandemic we are experiencing high call, chat, and social media volumes. Additionally, some teams may have adjusted hours or close unexpectedly. We are dedicated to assisting and will respond as soon as we can. Visit our FAQ page for more mycrick.it/safetyFAQ
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8 Nov 2019
Well we actually have had many tower updates all over the U.S. and we could have checked to see if that was the issue. We apologize for any inconvenience you had to experience. x.com/messages/compose?recip…
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8 Nov 2019
Understandable Joe, and we apologize that they were not able to help you. We hope you give us another chance once day. x.com/messages/compose?recip…
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22 Aug 2019
Hi Joy, Cricket does not repair devices in store. If your driver did purchase this repair he would have to speak with the owner of the store since it was a service that Cricket does not provide. Please let us know if you need nay help. x.com/messages/compose?recip…
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2 Aug 2019
Hi there we will be happy to check for you. Please provide your address in DM.
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2 Aug 2019
We are aware of this issue and our support team is currently working on it. We apologize for the inconvenience.
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1 Aug 2019
We have placed the credit on your account and can see it as of now.
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30 Jul 2019
Hello, we are currently experiencing network issues in that area. Our technicians are aware of the issue and working on a resolution. We appreciate your patience.
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1 Aug 2019
Thank you, Tom we are aware of this and our technicians are working on the towers at the moment. x.com/messages/compose?recip…
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24 Jul 2019
Jan, here is a link to our unlock policy. We did not make it up it has always been available online for all of our customers to see.
mycrick.it/6445d3a0
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24 Jul 2019
Jan, unfortunately we will not be able to offer the resolution you are looking for in this case. If you need any assistance in the future please feel free to reach us. x.com/messages/compose?recip…
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10 Mar 2018
@Brandon65172971 If it happens again. Please try restarting your phone by turning it off, removing SIM card & waiting about 5-10 seconds. Next, place them back and turn on your phone. If you’re still experiencing issues, let us know.
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8 Dec 2017
@mapofhermind Yes you can, this is regarding your account we recommend following us so we can DM.
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7 Dec 2017
It was a pleasure assisting you.If you have any other questions or concerns regarding your Cricket Wireless service, please feel free to reach out to us here. Have a wonderful day.
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14 Nov 2017
We are experiencing an issue with our data service at this time. Please know we are working to resolve this issue as fast as we can. Thank you for your patience.
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3 Nov 2017
retrieved from your account to help. Please send us your phone number and PIN in DM.
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26 Jul 2017
We're aware of an issue in the Kansas City area affecting voice calls. We're working to fix it.
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26 Jul 2017
Good morning @Cricketnation your @Cricketsupport team is here to assist tweet us!
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26 Jul 2017
We accomplished big things today @Cricketnation it was a pleasure assisting. Tweet us @Crickesupport we'll chat with you tomorrow.
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25 Jul 2017
Today has been fun but we are ready to hit the hay. Goodnight @Cricketnation. Your @CricketSupport will return tomorrow.
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