Helping businesses create, manage and improve their customer communications, content and document strategies to increase customer engagement and enhance CX.
Joined February 2009
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2,453 Photos and videos
Gartner Survey Reveals Personalization Can Triple the Likelihood of Customer Regret at Key Journey Points
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[EXCLUSIVE WEBINAR] Northern Trust's Digital Transformation Journey
This session will focus on practical lessons, decision frameworks, and organizational strategies that you can apply to modernize client onboarding and beyond.
đź”— Register here: hubs.ly/Q04l322B0
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MHC and Odessa Announce Partnership to Help Asset Finance Lenders Modernize Customer Communications at Scale
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How to Make Channel-Agnostic Content a Reality in 2026:
Breaking silos to power true omnichannel communications
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Small Connections, Big Impact: Why "Micro-Integrations" Are Reshaping Business Automation
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Crawford Technologies and LetzChat-G Collaborate to Support Multilingual Access for Government and Regulated Organizations
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Affinda Launches Agent to Configure Entire Document Workflows Through Conversation
New Agent configures document automation workflow—ingestion, splitting, classification, extraction, validation and integration—through a natural language conversation
hubs.ly/Q04hjVV40
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[FREE WEBINAR] The Accessibility Reality Check: A Lived Experience from a Screen Reader User
In this live, interview-style session, we move beyond guidelines and checklists to explore accessibility through real-world experience.
REGISTER TODAY: hubs.ly/Q04gZDD50
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OSG Announces Strategic Partnership with Sagent to Transform Mortgage Servicing Communications
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Elixir Technologies Unveils Elixir Muse™: The AI Writing AssistantBuilt for Total Data Privacy
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Crawford Technologies and LetzChat-G Collaborate to Support Multilingual Access for Government and Regulated Organizations
hubs.ly/Q04fx-w60
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Forms That Fuel Growth:
Modernize data capture to protect revenue and trust
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The Next Architectural Leap in Document AI:
From static prompts to adaptive orchestration
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Docufree Marks Records and Information Management Month with Human-in-the-Loop Intelligence for AI-Based Records Management
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@docufree
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Sprinklr Unveils Next Wave of AI‑Native Customer Experience Innovation with Spring ’26 (26.4) Release
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Papyrus Software Announces 2026 U.S. Open House Program to Tackle the Enterprise Knowledge Crisis
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@isispapyrus
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