How much would you pay to remind customers why they love your brand? 🤔
Pilothouse’s Henry Banfield explains how one men's grooming company sends free samples to past purchasers, creating moments of surprise, goodwill, and product discovery. A simple gesture, costing about a dollar per customer, consistently brings people back to buy again!
Check out today’s ep of TWBERP for more:
open.spotify.com/episode/4bB…