Working in IT Service Management since 1998. During the day I'm a Principal Consultant with Forrester and in my spare time I run and have fun with the family.
Here's my take on why the RFP no longer has a place in modern, digital business. RIP The RFP – This Is Not Your 1990s Vendor Selection Process forr.com/2PQP6OI via @Forrester
Why Apple Card is a game changer: Fees. All banks, including credit card issuers, make their money on fees. They charge fees because all the others do, too. Now that Apple is reducing fees, it undermines everybody else's business. 850m customers no fees = #creditcardsdisrupted