Joined February 2010
1,029 Photos and videos
We asked the team who they think will win the #WorldCupšŸ† Safe to say we’re covering all analytical bases šŸ˜… Who are you backing? ⚽
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Did someone say there’s a colour trend working its way around socials? šŸŽØ Our design senses are tingling! Let's go colour spotting around 6 Clarence Terrace šŸ“
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We teased that new episodes are in the works, now it’s time to tell you who’s going to be featured in our next episode… Keep your eyes peeled to see what Amy and Emily discuss in the upcoming edition of The Last Orders Podcast šŸŽ™ļø
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What’s this? Do we have more episodes of The Last Orders Podcast on the way? šŸ¤” Keep your eyes peeled for more details coming soon...
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Is your brand voice dead or alive? šŸ’€ The Rachels discuss a very real problem with modern copy, and why having a distinctive brand voice has never been so important. Read more in our latest blog here: bit.ly/3PvtN62
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Duolingo know exactly what they’re doing šŸ‘€ Watch our latest podcast to join in our tone of voice exercise, where we compare the voices of different brands, including @duolingo, @innocent, @NandosUK and @JohnLewisRetail. youtu.be/6cheltSyOPw
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File this under ā€˜Copy we wish we’d written’! Check out our full podcast for our favourite brand voice heroes, starting with The Pack. Consistent, engaging and punny, the Rachels take a closer look at why their copy strikes the right note. If that doesn’t entice you, there’s also an appearance from The Pack’s target audience 🤩🐾
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ā€œWhy do you keep getting so distracted at work?ā€ Us, respectfully pausing for elite wordplay, perfect puns and killer copy-led campaigns (and anything with cute animals šŸ’). Check out more of our favourite brand voice heroes in the latest episode of The Last Orders podcast: bit.ly/48SSnof
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Earlier on today, our very own Digital Director, Miguel, and Head of User Experience, Ash, took to the stage at wire Düsseldorf to discuss digital strategy and visibility in the current landscape, thinking about why businesses need to think differently about website structure, content and digital presence in an AI-first world. Here’s a little look at them in action… #wireDusseldorf #IWMA #DigitalTransformation
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Lost for words? Here’s why you should think twice before letting AI loose on your brand… šŸ‘€
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Our biggest tone of voice ick? Inconsistency! Ever followed a brand that sounds like it has an identity crisis every other hour? Making your audience feel like they’re playing personality roulette doesn’t just baffle them – it chips away at their trust. The fix isn’t complicated, but it does take discipline. Talk to us today about nailing your brand voice guidelines!
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In our latest episode of The Last Orders podcast, we got into the real magic of brand voice – not the polished, predictable kind, but the human kind. We know that when people believe there’s a person behind the words, they can feel it. The nuances, the imperfections, the lived experience. So we put it to the test. We asked the agency: What can the *right words* make you feel? šŸŽ¤
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We didn’t expect a loo roll brand to be a tone of voice icon, but there’s nothing bog standard about Who Gives A Crap’s writing! It not only makes us chuckle but also helps us raise awareness of their very serious mission. Which brands stand out for you when it comes to brand voice?
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The passive-aggressive website pop-up playbook: Step 1: Tempt. Step 2: Guilt trip. Step 3: Make you question your entire existence. It’s a hard pass from Rachel W šŸ™…ā€ā™€ļø What’s your biggest brand voice turn-off? Let us know...
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2026 marks 25 years since the first Harry Potter film, the first-gen iPod, the Cadbury gorilla ad…and Denfield! Behind the events and numbers that define this milestone year are the people. Our brilliant team have carried our Go. Do. attitude since day one. So, as a bit of fun for our 25th birthday, we let everyone in the agency have a play with the logo (bold move!). From our energetic accounts team, to our precision-led web developers, our numbers-first finance team and our comma-crusading proofreaders, everyone’s been getting involved.* On a more serious note, as we celebrate this special milestone, we’d like to say a huge thank you to our amazing team members, clients and suppliers: past and present – and future! Here’s to the next 25 years šŸ’š *All future designs will be left to our expert Studio team.
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Shots fired left, right and centre! šŸ”« But which brands are getting their tone of voice right, and which are getting named and shamed? Watch our latest episode of The Last Orders Podcast to find out: youtu.be/6cheltSyOPw
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Don’t let the robot dancing and twin names fool you, Rachel 1.0 and Rachel 2.0 are very much human – and they’re here to bust those AI copywriting myths. Lack of engagement with AI copy often boils down to a very human trait: nosiness! Remember: people want you. Your story. Your quirks. Your hot takes. Give them something to be nosy about! Interested in working with people who live and breathe language? DM us today!
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Join Copywriters Rachel E and Rachel W for episode five of The Last Orders Podcast. From discussing loo roll copy heroes to creating a Duo owl victim support group (if you know, you know!), the Rachels get into the real substance behind a great brand voice. In this episode: āœ… Brand voice secrets from the Copy team āœ… Five practical frameworks to use today āœ… The pros and cons of AI copywriting Plus, the Rachels discuss the copy they wish they’d written, take aim at their biggest tone of voice icks and ask the ultimate question: is your brand voice dead or alive? Watch here: youtu.be/6cheltSyOPw
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We’re delighted to say that we made the Elite Franchise Top 10 UK suppliers list for the second year running 🄳 Last night, Guy, Mike, Hannah, Emily and Rachel headed to London to celebrate at the Elite Franchise Awards, where a great night was had by all! We were there with our wonderful client, Banana Moon Franchise, who claimed the Rising Star of the Year Award 2026, honouring their meteoric rise (31 spots!) in this year’s HSBC Elite Franchise Top 100. Congratulations once again, Mark and team! The Top UK suppliers list is open to various franchise partners – marketing, legal services, software providers, training providers, recruitment support and property experts. We think the right marketing partner can do all of these things! Read our latest blog to find out more… bit.ly/4s5APNh
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First impressions count! The Sweyne Park School know this all too well, so after we successfully helped them upgrade their website, it was time to support them with refreshed print collateral. Read more about how we supported them with the creation of their materials in our latest case study: bit.ly/4tGaJBM
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