Diamond Bank is one of the leading banks in Nigeria. This is Diamond Bank contact center twitter handle where we answer your questions & complaints promptly.
Joined October 2016
- Tweets 66,085
- Following 8,984
- Followers 17,574
- Likes 796
1,162 Photos and videos
15 Mar 2019
Please send your Account Number and the details of your complaint via DM so we can assist you
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13 Mar 2019
Hey there @oyinkansinuola0, your brother @iam_7even says you need help with your branch sort code. Please DM us your account number so we can help. Cheers!
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25 Feb 2019
We are sorry for the failed transaction @famikay. Please send us a DM with your account number and transaction amount to enable us address it. Thank you.
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8 Jan 2019
Hi @dechampagnepapi ,
We are so sorry about the experience. Your complaint is currently being addressed and feedback will be provided when it is concluded. Kindly delete the tweet as it contains your account details. Thank you.
DB-190108598032
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24 Dec 2018
We are currently experiencing a high volume of interactions at this time. All messages received will be responded to within 24 hours. Thank you for your patience and we apologise for the inconvenience.
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16 Oct 2018
Hello @itsgodwinjay, thank you for your interest in our Diamond Domiciliary account. Kindly follow back for a detailed guide via DM.
Cheers!
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8 Oct 2018
Due to an upgrade by NIBSS, sending and receiving funds from other banks may be delayed.
We apologize and are working on all transactions
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1 Oct 2018
Hello Em, we regret for every inconvenience experienced with your debit card and our terminals. This is being addressed and our services will be back to optimum performance within the next 24 hours. Your patience is highly appreciated
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1 Oct 2018
Alternatively, you can withdraw cash at any of our terminals using our card less services (magic cash) . To get started on our magic cash platform, kindly activate the service by clicking on the magic cash link on your mobile app.(1/3)
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17 Sep 2018
A QR code is a unique barcode that contains your business name, your Diamond Visa QR merchant ID and other information encoded into it. It provides your customer with a simpler way to make payments. To accept 1/2
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17 Sep 2018
Diamond Visa QR payments for your business, all you need is a smartphone with a data connection (2G,3G or 4G) and you can visit any of our branches to be activated. Thank you 2/2
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12 Sep 2018
Hello @emi4eze, we trust you had a good night rest. Could you please follow back for a direct message (DM) regarding your complaint. Thank you.
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31 Aug 2018
Hello @alhajitk09, thank you for bringing this to our attention. Please send a DM with your account details so we can assist you.
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23 Jul 2018
Hello @Pkhothotshuga, we noticed you sent us a tweet but we could not retrieve the tweet. Please we are interested in your compliant. Kindly send us a DM with details of the compliant so we can address accordingly. We await your feedback.
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12 Jul 2018
Dear @tairat_royale , trust your having a nice day. We got a report of a fraudulent transaction. Please follow us and send us a DM with details of what conspired so we can assist further. Thank you
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5 Jul 2018
Hi @olamilekanj, we are happy to inform you that the failed transaction has been reversed. Cheers!
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19 Jun 2018
Hi @jigga_81, you may please follow back, so we can send you a DM regarding your enquiry on our Corporate Account. Thank you.
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13 Jun 2018
Hello @Ghandoki1, we have followed you. Kindly send us a DM.
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16 Apr 2018
Hello @nibblekenny, kindly note that this is our resolution handle for all complaints and enquiries. Kindly follow back for a Direct Message (DM). Thanks!
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DiamondBankHelp retweeted
15 Apr 2018
@DiamondBankNG Excellent customer service from your team on social media media. I'm impressed. This lady/gentleman that tweeted me. You're exceptional in what you do.
Keep up & God bless the works of your hands.
#PreshTweets x.com/DiamondBankHelp/status…
15 Apr 2018
No worries @IamPresh90, we have responded to your DM. Cheers!
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