Helping to bring faster, more reliable connectivity to residents and businesses in County Durham.
Joined April 2011
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If your broadband speeds drop below the level promised, the company has 30 calendar days to improve its performance before you can walk away penalty-free under Ofcom’s Broadband Speeds Code of Practice.
More info: bit.ly/4mlXMcq
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Jun 13
Spreadsheets are an excellent tool for managing a budget.
Check out MoneySavingExp's FREE budget planner. It could help you stay on track: bit.ly/3gcklQU
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Jun 13
Think before you click! Be careful about links and attachments; don't open anything unless you're sure it's safe. Protect your devices and data! bit.ly/3952El7
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Jun 12
Are you ready for the PSTN switch off?
Check out Ofcom's useful guide on switching to digital. bit.ly/41DYTvr
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Jun 11
Spreadsheets are a great tool for managing a budget.
Unsure where to start? Visit Learn My Way and check out their FREE beginner-friendly course on how to make a home budget using spreadsheets:
learnmyway.com/courses/creat…
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Jun 11
Coffee shop conferencing? Meetings from McDonalds?
23% of homeworkers choose to work from other locations, it’s not just the allure of freshly baked cakes. Let us know your favourite place to work in the comments. Find out more below: bit.ly/45K2bjk
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Jun 11
⚠️ Phone Security Reminder — Stay Aware on the Street!
“Shoulder surfing” is when thieves hang around pedestrians and watch as you type in your phone’s PIN, then either snatch the handset or grab it when it’s unlocked.
Read more here: bit.ly/4bgBynI
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Jun 11
Switching mobile providers? Keep your number effortlessly. 📱 Text 'PAC' to 65075 to get your Porting Authorisation Code. Give that code to your new provider, and they’ll usually have your number moved over in just one working day. Easy!
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Jun 10
Why not spend time today learning key Digital Skills by visiting
Explore a range of FREE beginner friendly courses including:
Using email
Video calling
Online banking
Keeping your personal data safe bit.ly/4aTXoLx
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Jun 10
Protecting your online accounts starts with a strong password! Make it at least 12 characters long, upper- & lower-case letters, numbers, & symbols. Be unique & memorable, like 6cats.birds.Rlooking bit.ly/4m4bqQZ
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Looking for digital support in Durham?
Our comprehensive Digital Directory can help you find the right services for your needs. From support with digital skills to access to devices, we've got you covered! bit.ly/3VjTXbo
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Devices on standby, chargers plugged in, will a smart meter save me money? - From devices to clingfilm, MoneySavingExpert have explored 12 energy saving conundrums bit.ly/47EGEXR
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Avoid surprise charges to your mobile bill while traveling abroad by checking your roaming charges before you go!
Check out this article by Ofcom for information on your provider's EU roaming charges: bit.ly/4liYaH9
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Looking after your eyes is essential - especially when using devices for long periods.
Try out the 20-20-20 rule for reducing eye strain next time you find yourself spending a long time in front of a screen. bit.ly/464h1jI
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Do you have old or unused devices cluttering up the house?
Rehome it with a family member, friend or neighbour and help them get online.
Damaged or broken? No problem, find out where to recycle here: bit.ly/3TDPptO
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One of the best things about being online is the vast amount of free learning resources.
Start the kids' online learning journey early with fun and exciting resources for all ages on BBC Bitesize: bbc.in/3xIkqay
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Watch out for scam text messages.
If you receive a text that you think could be scam, forward it to 7726.
More information from NCSC: bit.ly/43Q2pSI
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Moving home? How to save money!
Check out this article from Thinkbroadband before ordering your phoneline, broadband or TV... bit.ly/3xGYo8a
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