Fuel growth by turning customers who receive refunds into loyal enthusiasts who buy again and spend more.
Joined April 2021
- Tweets 93
- Following 46
- Followers 28
- Likes 0
31 Photos and videos
24 Feb 2023
Friday fun fact: Loyalty programs are said to date back to the 18th century, when shop owners would provide customers with copper tokens to be used for future purchases β essentially a delayed discount program.
#fridayfunfact #fff
285
22 Feb 2023
Returns are expensive, but there are ways to cut costs.
Here are 3 ways to reduce the cost of returns:
𧡠π
1
298
22 Feb 2023
3/ Offer incentives for customers to keep the product.
Give them a discount or a free gift if they decide to keep it instead of returning it. This works especially well for expensive or high-return items.
1
185
22 Feb 2023
Bonus: Find a partner whose sole focus is to keep money in your pocket with post-purchase innovation. DM us for a chat!
#returns #returnsmanagement #retail #ecommerce
149
17 Feb 2023
Friday fun fact: The world's first credit card was made of cardboard and was called the "Charge-It" card. It was introduced in 1946 by businessman John Biggins, who was inspired by the idea of creating a way for people to purchase items without having to carry cash.
#fff
132
15 Feb 2023
Weβre an official partner of @HighbeamApp!
Highbeam is a banking partner that helps ecommerce brands make smarter decisions and be more profitable.
β
No-fee banking
β
Fair & transparent credit
β
Real-time spend insights
Check them out!
buff.ly/3lEeaKP
3
98
15 Feb 2023
Every dollar counts. Check out our brand new calculator to see how much new revenue you can add in 2023 with a simple update to your returns policy: buff.ly/3wahUWv
77
13 Feb 2023
Returns costs brands an average of 21% of the order value.
Here are 10 ways we've seen brands effectively reduce returns:
π§΅π
1
73
13 Feb 2023
9/ Offer a satisfaction guarantee.
Offer a satisfaction guarantee to give customers the confidence to make a purchase and reduce the number of returns.
1
65