Ina Steiner, co-founder and editor of EcommerceBytes, the independent trade publication for online merchants. ina@ecommercebytes.com
Joined April 2008
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eBay's new easy boost lets sellers set a single ad rate for all of their listings at once using the eBay mobile app. There are some important things to know before trying the new feature.
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Amazon is restricting titles to 75 characters beginning next month and will use AI to enforce the policy. Sellers are concerned both about the limits and about Amazon's plans to use AI to change titles that go over the limit.
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An eBay seller who pays for extra visibility by running Promoted Listings says eBay has been prompting him to raise his ad rates as of late, but he remains skeptical of the recommendations.
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Everyone loves a discount, and Etsy just announced a new way sellers can offer discounts on items to appeal to interested shoppers. But will it lead to an increase in lowball offers from buyers expecting sellers to haggle?
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An eBay seller learned that dropping off a package at a nearby post office can result in an extra charge. Here's how it can happen and how to avoid such fees, in today's letter to the editor.
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eBay announced a new feature to Promoted Stores ads in January that let sellers use custom landing pages in their ads. Last week, eBay published information to answer many of the questions sellers had about the feature.
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The eBay June Seller Update makes changes to the Coins and Trading Cards categories and adds a new payment dispute feature called "Intelligent Dispute Defense" that eBay has yet to explain in detail.
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Etsy sellers can now set a strategy for each listing they advertise, available to sellers who use Etsy Ads and budget at least $25/day.
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A stamp collector says eBay won't let him sell his collection of Syrian postage stamps even though Syria is no longer on the US list of embargoed countries.
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Amazon is making a controversial change and told sellers if they routinely ship earlier than their handling time, it will take control over their settings. The policy goes into effect on June 29, 2026.
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It's official - Amazon Prime Day 2026 kicks off on June 23. It's encouraging sellers to discount products and extended the deadline to submit deals.
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eBay will move its discussion boards to a new platform but will only migrate posts from 2023 on, resulting in the loss of helpful posts - and a rich history of the site.
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eBay changed its mandatory arbitration clause in its User Agreement to give it the right to force arbitration disputes to small claims court.
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In the latest letter to the editor, a seller says it's more difficult to print shipping labels directly on eBay due to recent changes to the purchase-label page.
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Will eBay roll out its Simple Delivery shipping program to the US market? eBay amended its User Agreement, adding sections on shipping and eBay Live, and changing its arbitration clause.
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Sellers who use Amazon's optional, paid customer-service program will have to make fewer refunds to customers due to changes to the program.
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Etsy's new Children and Baby Products policy will take effect on June 2, meant to clarify which products are not allowed on its marketplace.
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In a lawsuit for wrongful termination, a former employee alleged eBay had perpetrated deceptive practices against sellers involving Promoted Listing ads by deliberately manipulating metrics, data, or reporting.
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Amazon is now displaying 'new arrival' badges on listings to give greater visibility to new products launched by sellers - but some sellers have questions.
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Some people assume you can sell anything on eBay without needing a proof-of-purchase receipt, but that's not always the case. Is eBay too strict - or too lenient - about forcing sellers to prove their items are legitimate and were acquired legitimately?
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