THIS ACCOUNT IS ACTIVE DURING MAJOR EVENTS Emergencies: 13 19 62/000 L. Faults: 13 62 62. General: 13 12 53. Outage Finder: bit.ly/3gDe3ZT
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Our Bundaberg crews have a lot of work ahead of them to repair the section of network that supplies Elliot Heads after a large fig tree being removed came down and dragged five spans of powerline with it.
They're hoping to have everything back how it should by early this evening.
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Heads up Emerald - we've changed the date for a planned outage to reduce the impact on customers!
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A planned outage for customers in Emerald tomorrow has been rescheduled.
Customers who received notification 26CA4962 will not have an outage tomorrow.
A new notification will be sent to impacted customers once a new date and time has been decided.
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It's lucky our Dysart crew found this before it started a much larger fire. Whoever decided to attack this earth wire while was live could have been killed.
Customers' power has been turned off to this section of network while the crew sorts this out.
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๐๐ ๐๐ฅ๐๐๐ก๐๐ฌ ๐ข๐จ๐ง๐๐๐ - ๐๐๐๐ฆ๐ฉ๐ข๐๐ ๐ญ๐ฎ:๐ฏ๐ฌ๐ฝ๐บ ๐ง๐ผ๐ฑ๐ฎ๐ (๐ญ๐ฏ/๐ฌ๐ฑ/๐ฎ๐ฌ๐ฎ๐ฒ)
This job is way too dangerous to do live - even for our experienced team - so we will need to turn power off to ensure the crossarm and equipment can be safely replaced.
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We've rescheduled a planned outage from Sunday 10 May to Saturday 9 May for customers in Injune and surrounds.
This applies to customers who received notification number 26SW2950.
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Our crews have been out again this morning mopping up the last of the trouble spots from the flood event.
We need customers who have had flood waters through their property to get in touch with a licensed electrician to check their property is safe.
bit.ly/4hF3l2S
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Our crews in Chinchilla are making great progress, and they hope to have most customers who can be safely reconnected to the network back on by tonight.
Information about what customers need to do is on our website and in the graphic attached.
bit.ly/4hF3l2S
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We have crews at Chinchilla on both sides of Charleys Creek to start restoring power as soon as floodwaters fall to a level where they can safely do what needs doing.
It's worth taking a look at our restoration process so you're ready to get power back on. bit.ly/4hF3l2S
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Weโve had some big wins overnight to get more than 1000 customers back on.
All available crews are working to restore power to the remaining 1200 customers as quickly as possible.
Check out our restoration process if your property has been inundated.
bit.ly/4hF3l2S
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As always, itโs safety first for the community and our people while we figure out how we are going to get power back on after flood waters go down in and around Bundaberg.
We have had to turn power off in low lying areas that are inundated.
If it's flooded forget it!
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Extensive testing of the Windorah solar farm and battery project is starting on 12 March.
As part of this we need to simulate the operating conditions of all the equipment. There will be short outages between 8am and 4pm on these days.
Thank you for your support and patience!
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Our Blackwater crews have found some wires down that have caused an outage for customers around Rolleston and Comet, but it's been hard going for them to get in with gear because of the rain and boggy conditions. They're hoping to get power back by late tomorrow afternoon.
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Water and electricity donโt mix โ if you're in low lying areas in Bundaberg East, North and Central we may have to turn off power as floodwaters impact the city. Ergon Energy will only turn off power as a last resort if thereโs a threat to safety.
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We are experiencing flooding along Charleys Ck. Parts of Chinchilla have already been impacted. We need the community's support to make sure any electricity outages are kept to a minimum โ if youโve been told to evacuate, please turn off all appliances before you go.
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30 Apr 2025
Thinking EVs? Check out our new ๐๐ ๐๐ค๐ข๐ ๐พ๐๐๐ง๐๐๐ฃ๐ ๐๐ช๐๐๐: bit.ly/42UOKus. It helps people consider factors like home energy setup, travel distances & preferences around charging speed/convenience provides semi-tailored recommendations in just seconds.
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26 Feb 2025
Energy Queensland is adding a lot of kit across the Ergon Energy network as we build a grid for the future.
youtu.be/zartiBVc0Ig
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11 Feb 2025
๐ก๐ค ๐๐๐ข๐ข๐๐ฆ: Heavy rain continues to disrupt power restoration. Focus: pole replacement, secondary faults, hard-to-reach areas, generation options, individual property reconnects. Report fallen wires: 131670 / 000. Reconnection process: bit.ly/3CPK5Rd
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8 Feb 2025
๐ก๐ค ๐๐๐ข๐ข๐๐ฆ: Video update from Ops lead Nick Grant. 150 field staff working to restore network supply this weekend. Severe weather a concern. Report fallen powerlines: 13 16 70 / 000 Full update: bit.ly/4hyKN4z
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7 Feb 2025
๐ก๐ค ๐๐๐ข๐ข๐๐ฆ: Power on to 1700 customers in past few hrs: much of Ingham, Forrest Beach & Lucinda where safe. Smaller local subs & HV ines energised today helistringing new lines at Mutarnee. Access & weather remain risks. Full update: bit.ly/4gBNDV8
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