Joined January 2012
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29 Photos and videos
Mar 5
For our guests who are scheduled to travel, we recommend checking your flight status at spr.ly/6010h755Q before heading to the airport. (2/2)
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Mar 5
Ensure that your contact information is current and accurate in your booking via Manage My Trip [spr.ly/6013h75gR]. Thank you. *Sal
(3/3)
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Mar 5
You can get in touch with our Call center team or Live chat team to check the alternative available options [spr.ly/6189hLBiX], or get in touch with your travel agent. (2/3)
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Mar 5
Keep an eye on our website for the latest flight status [spr.ly/6017h7PyD]. The safety of our guests and staff is our highest priority. Thanks. *Sal (3/3)
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Mar 5
For Etihad tickets that were issued on or before 28 February 2026, for travel dates planned up to 10 March 2026, are eligible to rebook without any additional fees onto Etihad-operated flights until 31 March 2026, by reaching our call center teams via (spr.ly/6016h73GE).
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Mar 5
Guests on all Etihad flights until 10 March have the option to request a full refund at spr.ly/6019h73yS or via their travel agent. *Sal
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Mar 4
You can get in touch with our Call center teams to check the alternative available options [spr.ly/6189hLBiX], or get in touch with your travel agent (2/3).
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Mar 4
Keep an eye on our website for the latest flight status [spr.ly/6011h7MP1]. The safety of our guests and staff is our highest priority. Thanks. *Sal (3/3)
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Mar 4
Hello Marty. Please remove your booking details from public comments to align with our data protection policies. You can get in touch with our Call center teams to check the alternative available options [spr.ly/6189hLBiX], or get in touch with your travel agent. (1/2)
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Mar 4
We recommend that you regularly check the most current flight status updates [spr.ly/6181hLBiZ] and make sure your contact details is accurate through the website [spr.ly/6183hLBib], so we can inform you promptly in case there are any changes to your flight. (2/2)
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Mar 4
You can get in touch with our Call center team or Live chat team to check the alternative available options [spr.ly/6189hLBiX], or get in touch with your travel agent if the booking was purchased through a third party provider. (2/3)
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Mar 4
We are closely monitoring the situation in collaboration with the authorities to ensure everyone’s safety. The safety of our passengers and crew is always our utmost priority, and we will only resume flights through approved airspace when it is deemed safe to do so. (3/3)
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Mar 4
Third, guests holding Etihad tickets that were issued on or before 28 February 2026, for travel dates originally planned up to 10 March 2026, are eligible to rebook for free onto Etihad-operated flights until 31 March 2026; (3/5)
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Mar 4
Lastly, guests on all Etihad flights until 10 March have the option to request a full refund at spr.ly/6012h7G3i or via their travel agent. Those who made their reservations through a travel agent should reach out to their agent directly for assistance.
*Sal (4/5)
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Jan 27
The complaint procedure if you've any is to submit a case to our Guest Relations team through the Feedback from available on our website on: spr.ly/6013hBdEc. You can only submit the complaint online after taking your flight [2/3] *Kal
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Jan 27
Since, you didn't fly yet, the team has submitted the case on your behalf and provided you the reference starting with 2601** and the team has responded to you by email as well. We shall continue this through the DMs for further assistance. [3/3] *Kal x.com/messages/compose?recip…
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29 Nov 2025
Hi there, feel free to join us via DM with your concerns for our review. Thanks. *Aya
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18 Nov 2025
Hi Kumar, sorry to hear about that. Please let us know more regarding this and provide us with your booking reference. *Levi x.com/messages/compose?recip…
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18 Nov 2025
Feel free to reach us with these details via DMs. *Levi x.com/messages/compose?recip…
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10 Nov 2025
Hi Vichitha. As clarified via our conversation on DMs, the website during the booking process, the website displays various notifications confirming that you are opting for a basic fare, which offers limited benefits with no checked-in bags throughout the booking steps.
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10 Nov 2025
When you arrive at the payment page and prior to completing your ticket purchase, you must check the box indicating that you have read and understood all the terms and conditions related to the fare you are selecting, along with Etihad's policies. Thanks (2/2)
*Sal
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6 Nov 2025
وعليكم السّلام طلال. نعم يمكنك ذلك (باستثناء السفر من وإلى الولايات المتحدة الأمريكية وكندا) مع الوضع في الاعتبار على ألا يزيد وزن الحقيبة الواحدة عن 32 كجم والالتزام بأبعاد الحقيبة الواحدة كالتالي (عرض 72 سم، ارتفاع 90 سم، عمق 45 سم).
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6 Nov 2025
للمزيد من التفاصيل حول سياسة الحقائب، تفضّل بزيارة الرابط التالي (spr.ly/60117OXG5).
قم بإرسال الرقم المرجعي للحجز أو رقم التذكرة الخاص بك عبر الرسائل الخاصة للمزيد من التحقق والمساعدة بذلك. شكرًا جزيلًا.
*Sal
(2/2) x.com/messages/compose?recip…
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28 Sep 2025
Hi Nipun. As we discussed in our DMs, it’s the guest’s responsibility to carry all required documents when traveling. However, we did our best by arranging special approval to assist with the passport delivery. (1/2)
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28 Sep 2025
If you need further assistance, feel free to continue our conversation through DMs. Thanks! *Sal
(2/2) x.com/messages/compose?recip…
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19 Sep 2025
Hi Zara. You may carry up to 15 electronic devices (including a laptop, tablet, e-reader, mobile phone or medical device) on your flight with us, in both your cabin or checked baggage.
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19 Sep 2025
Any device in checked baggage must be completely switched off (not in sleep or hibernation mode) and protected from damage. Have a look here to know more about our Baggage policy: spr.ly/60130IUq9. *Sal
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13 Sep 2025
Hello. The Stopover Accommodation Offer is available exclusively for tickets that was purchased directly through our website or Contact Center team. You can check the full terms and conditions of the offer here: spr.ly/61764sh9A, under "Stopover Programme."
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13 Sep 2025
If you need any assistance or clarifications, you can feel free to join us via DMs for further check and help. Thank you. *Sal (2/2) x.com/messages/compose?recip…
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