EIT offers on-site IT installation Services for retailers across Europe, ranging from Chip & PIN, Cabling, Audio Visual, EPOS, wireless rollouts and much more!
Our Helpdesk team is trained across leading terminal types, TMS platforms, and EPOS systems - providing you with a single point of contact for reliable, expert technical support, no matter the complexity.
From EPOS to IT installations, our in-house Project Managers oversee every rollout with precision and attention to detail.
Through clear communication and comprehensive planning, we keep your project running smoothly from start to finish.
First time ordering with EIT? No problem. Our Partner Concierge Calls are designed to guide you through your first live order.
From setup to shipment, our team is there to make your start seamless.
Retail Technology Show 2026 gave us a real proud moment seeing our logos on so many stands across the show 👏
Big thanks to all our customers, partners, and the team for being part of the journey ❤️ Excited for what’s still to come 🙌
Our "Switch On, Switch Off" engineering model gives you full control of your resourcing needs.
Scale support up during busy periods, scale down when things quieten, all without compromising quality or response times.
Need static IPs or WiFi credentials pre-loaded onto terminals?
Simply add them through Payment Hub and we’ll configure them before despatch so merchants can plug in and go.
Technical issue on-site?
Our engineering callout service is designed for rapid response and reliable results.
Get expert hands where and when you need them, minimising downtime and restoring business as usual.
Question:
When something goes wrong with a payment terminal, what support channel do your merchants prefer?
Options:
• 7-day helpdesk
• White-labelled phone support
• On-site engineer callout
• Remote troubleshooting
Every partner has different needs.
That’s why we help you configure a tailored Bill of Materials (BOM) right from the start whether you need card machines, bases, SIMs, accessories, or IT equipment.
Get the right kit, first time.
From consultation to go-live, our engineers deliver seamless EPOS installations across the UK with zero disruption to business as usual.
With 100 ad-hoc projects completed in the last year, we pride ourselves on rapid execution, flexibility, and flawless results.
Carrier delays? No problem.
With multi-carrier integrations through Payment Hub, we automatically reroute deliveries to maintain next-day SLAs, ensuring continuity no matter the disruption.
Mental Health Awareness Week feels like a good moment to pause and check in. It’s easy to get caught up in the day to day, but the small things do matter, taking a break, having a quick chat, or checking in on someone around you 👋
Planning a large IT or EPOS deployment?
Our project management and engineering teams handle full-scale rollout projects with precision from site surveys to installation so you can scale fast, stay on time, and minimise disruption.
Our purpose-built warehouse is designed for fast, accurate fulfilment. From custom packing to precise configuration, we reduce errors and increase delivery speed at scale.
Need insights?
Access a complete suite of custom reports across SLAs, stock, returns, despatches, and more.
With Payment Hub, your data drives smarter decisions.
From our UK-wide engineer network to our state-of-the-art warehouse, from 7-day Helpdesk support to the real-time capabilities of Payment Hub, every part of our service is built to exceed expectations.
Because good enough just isn’t good enough for us or for you.
We’re always evolving. With customer feedback and our own innovations, Payment Hub continuously improves, bringing you more functionality, better UX, and stronger performance.
Every order is double-checked through our QC workflow. From correct configs to MID validation, our logistics team ensures nothing leaves the warehouse unless it’s right.
Looking to upgrade your in-store experience?
We install bespoke digital signage solutions—wall-mounted, freestanding, or ceiling-hung that bring retail environments to life with dynamic visuals and smooth deployment.