Welcome to the official FedEx Customer Service account for Europe. We are here for you Mon– Fri 09:00-18.00 or visit bit.ly/m/fedexeurope for support.
Joined November 2014
- Tweets 30,430
- Following 7,240
- Followers 13,128
- Likes 214
16 Photos and videos
May 27
Customs delays = lost time extra costs.
Most come down to missing documents, wrong HS codes and unclear duties & taxes. If you fix the basics, you will move faster.
👉 Learn how on the #FedExSMBHub
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14 Nov 2025
Mystery solved! 🕵️♀️ Here’s the full breakdown of our Madrid delivery play call. Did you guess right?
#FedExPlayCall #GamePlanDelivered #nfl
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14 Nov 2025
Mystery solved! 🕵️♀️Here’s the full breakdown of our Madrid delivery play call. Did you guess right?
#FedExPlayCall #GamePlanDelivered #nfl
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27 Jun 2024
✅ Build Trust
✅ Boost Engagement
✅ Maximise Returns
Discover the power of micro-influencers and learn how partnering with them can increase sales and supercharge your social media marketing! bit.ly/45HrMru #FedExSMBHub
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22 Apr 2024
Calling all small business owners! 📣 Are you ready to unlock the secrets to shipping your delicate goods? 🎁 Don't miss our exclusive Small Business Masterclass! fedex.com/en-gb/campaign/sma… #FedExSMBHub
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22 Apr 2024
Calling all small business owners! 📣 Are you ready to unlock the secrets to shipping your delicate goods? 🎁 Don't miss our exclusive Small Business Masterclass! fedex.com/en-gb/campaign/sma… #FedExSMBHub
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26 Feb 2024
You’ll want to read this 👀
If you have shipments over 68kg, click here to discover all you need to know about freight shipping. 👇 fedex.com/en-gb/campaign/sma…
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30 Jan 2024
Navigating the ins and outs of international shipping? 🌍 Discover the crucial role of a Power of Attorney in the clearance process. ✍️📦🚚 Dive into the details on our #ShippingChannel ✍️📦🚚 bit.ly/4buGYej
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22 Jan 2024
Customs authorities are moving to a fully electronic customs environment in line with the EU’s Union Customs Code (#UCC) regulations. To find out what this means to your business, watch our FedExplains video and visit fedex.com/ucc
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15 Jan 2024
Do you know the EU’s Union Customs Code (UCC) changes and what they mean for your business? Watch our FedExplains video and visit fedex.com/ucc
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FedEx Help EU retweeted
7 Dec 2023
Are you sending a gift internationally this holiday season? Dive into our practical tips to ensure they arrive smoothly and in time to sparkle under the tree.
👉 bit.ly/480pgfZ
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16 Nov 2023
What are the main factors that affect shipping prices? Check out our handy video explaining everything you need to know. You can find more information at bit.ly/3MLUXl8
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5 Oct 2023
How frustrating is it when your goods get stopped by customs? 🙄 Find out the most common reasons why this happens and what you can do to avoid it, here on our Shipping Channel bit.ly/3rHjoZB
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6 Jun 2023
Hello Jarrod, thanks for getting in touch. Could you please send us a DM with that tracking number, your full name an recipient name, your current location, email address, and phone number so we may provide all the assistance needed? Thank you, Alexandra
6 Jun 2023
@FedExEurope hey folks, please can you help, a package was delivered in error and I can't get through the ivr to speak to a human.
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FedEx Help EU retweeted
17 Apr 2023
50 years of FedEx. 📦💜 And a resounding ‘Happy Birthday’ from the team who helped get us here! We couldn’t have made it without them or the support from our amazing customers. Thank you for 50 years together! #FedEx50
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FedEx Help EU retweeted
17 Apr 2023
What started out as one entrepreneur’s dream in 1973 dream soon became a reality. Today, we’re delivering to every corner of the globe, connecting people and businesses in ways once thought impossible. #FedEx50
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7 Mar 2023
Hello, we are sorry to hear that. Please be advised to send us a DM with the shipment's tracking number so we may check and assist. Best regards, Mariana.
It’s 2023. Everyone uses GPS and other tracking technologies for parcel delivery. Everyone apart from @FedExEurope of course. Absolutely useless.
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2 Jan 2023
Hello @Lisasca86626485, thanks for getting in touch. Could you please send us a DM and clarify your query so we may assist you? Thank you. Alexandra
1 Jan 2023
@FedExEurope why do I keep getting a bill for someone to my phone who never lived there.
I emailed this company mountable times no answer back .
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19 Dec 2022
Hi @Robertfaiers1, thanks for reaching us. Could you please send us a DM with your tracking number, full name, current location, email address, and phone number so we can assist you? Thank you, Cláudia.
19 Dec 2022
@FedExHelpEU will please answer the message l keep sending you about a package your have delivered it to the incorrect address and no one will help . This is a Christmas present my son has brought for his mother
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