Research & design studio. UX lab available to hire.

Joined July 2017
22 Photos and videos
Pinned Tweet
From idea to reality. Liverpool's first user research lab is finally here..... #UserExperience #userresearch #uxdesign #ux #Liverpool
4
14
56
Find Out retweeted
A person staying at our Manston facility has sadly died in hospital this morning after becoming unwell. We express our heartfelt condolences to all those affected. (1/2)
436
117
186
Find Out retweeted
We'll just leave this here...😄
We are wondering how long it will take Beau’s forelock to settle down after patrolling at Anfield yesterday in them strong winds! #StandTall #PHBeau #TheresSomethingAboutBeau #StrongLook #HePullsItOff
13
9
192
If ever you want to understand why service design is important try signing up to @virginmedia Clearly no join up within their teams resulting in the worst user experience ever. Now left with no Internet Aka no service!
1
Find Out retweeted
After some time off - we're back and our next event is 29 Sept at 6pm. We'll be talking all things Service Design and really excited to welcome experts in this field for talks and a Q&A speaker panel. Everyone welcome, bring your own🍕 and 🍻 🍷 eventbrite.co.uk/e/demystify…
5
7
Find Out retweeted
Already loving @JulieAbbo's talk for @GDSTeam Services Week ❤ Why #ContentDesign is needed from the start
2
3
15
Remote user research participants wanted. 1 hr call = £50 Amazon voucher. Client: Dep Work & Pensions Looking for: anyone receiving a DWP benefit such as tax credit, maternity, pensions, disability benefit and more. Please compete 2 minute survey forms.gle/c5tZyEiyMM2bfZua8?…

1
2
Remote user research paying £40 amazon voucher for a 45 minutes call. Client: NHS blood and transplant service. Who: both blood donors AND non donors. Why: The aim of the research is to help improve their service. Please complete the form below. forms.gle/9eq6Rmrrp11whoqL9

1
2
Find Out retweeted
Just to keep people updated. We’ve just concluded a briefing with the Deputy Chief Medical Officer. We are expecting a further meeting with the PM’s team in the morning. Until then, I won’t be making any further comment.
359
558
4,846
We are looking to speak to people that were on the government's vulnerable people shielding list. One hour video call pays £50. If you or someone you know was on the shielding list and would be interested please DM and we can provide more info.
5
4

12 Jun 2020
Replying to @Findoutdigital
@Findoutdigital Great User Testing Company based here in Liverpool #usertesting #liverpool #savedusmoney
2
Our amazing landlords are doing their bit to get PPE to the frontline. Please donate if can.
We have found a way for you to help our NHS workers! You can help by spreading the word and encouraging key workers to order via our website: ppe.doesliverpool.com #NHS #supportnhs #frontlineworkers #stayathome #visors
Research participants needed: Do you or anyone you know wear a hearing aid? A £60 tax-free incentive will be paid for the 1 hour interview. When:Thursday 13th Feb Where: Our lab in Liverpool. DM if you're interested. Please retweet.
4
3
It was great to attend @hyperisland ten year party and opening of their amazing new studio. The amazing @tashwillcocks doing the honours.
1
1
9
A big thank you to magic Mike from @DoESLiverpool for helping to put up our new sign. Luckily our colour scheme fits in with the rest of @TapestryLpl
1
7
Participant “what do I do next?” User researcher “what would you do if you were at home? That's why creating a place where people feel comfortable is so important to high quality user research #userresearch. #ethnographicresearch #usabilitytesting #ux #userexperience
2
6
Really enjoyed having @hearingdirect in the lab. You always learn so much when you put your service in front of real users. Great to work with @jonmaher @thisisrebekah @hippodigitaluk on this! #userresearch #UserExperience #ux
1
2
Today's model solely focuses on customer acquisition = constantly change in service providers. Too many orgs give no thought to the end experience. Do you have a list of companies you'll never return to due to a terrible end experiences? #UserExperience #ends
Wow, I am in Wired! Been an incredible couple of weeks for #Ends. First @TEDxStockholm, then @WIRED. @andend_co
We really enjoyed speaking at #nuxliverpool tonight on all things service design. Here's @ElisseJones talking about how important research is in this approach #nux #UserExperience #servicedesign
1
5
18
The find out team, @ElisseJones @LawKitson @BenSprung are excited to be talking all things service design on Monday. Hope you can join us.
13 Nov 2019
Not long until our last #NUX #Liverpool of the year now. Come along to learn about what makes a good service and the role that design can play. Get your tickets here 👉 wp.me/ppuiz-13d
3
4