A person staying at our Manston facility has sadly died in hospital this morning after becoming unwell. We express our heartfelt condolences to all those affected. (1/2)
If ever you want to understand why service design is important try signing up to @virginmedia
Clearly no join up within their teams resulting in the worst user experience ever.
Now left with no Internet Aka no service!
After some time off - we're back and our next event is 29 Sept at 6pm.
We'll be talking all things Service Design and really excited to welcome experts in this field for talks and a Q&A speaker panel.
Everyone welcome, bring your own🍕 and 🍻 🍷
eventbrite.co.uk/e/demystify…
Remote user research participants wanted.
1 hr call = £50 Amazon voucher.
Client: Dep Work & Pensions
Looking for: anyone receiving a DWP benefit such as tax credit, maternity, pensions, disability benefit and more.
Please compete 2 minute survey
forms.gle/c5tZyEiyMM2bfZua8?…
Remote user research paying £40 amazon voucher for a 45 minutes call.
Client: NHS blood and transplant service.
Who: both blood donors AND non donors.
Why: The aim of the research is to help improve their service.
Please complete the form below.
forms.gle/9eq6Rmrrp11whoqL9
Just to keep people updated. We’ve just concluded a briefing with the Deputy Chief Medical Officer. We are expecting a further meeting with the PM’s team in the morning. Until then, I won’t be making any further comment.
We are looking to speak to people that were on the government's vulnerable people shielding list.
One hour video call pays £50.
If you or someone you know was on the shielding list and would be interested please DM and we can provide more info.
Research participants needed:
Do you or anyone you know wear a hearing aid?
A £60 tax-free incentive will be paid for the 1 hour interview.
When:Thursday 13th Feb
Where: Our lab in Liverpool.
DM if you're interested.
Please retweet.
Today's model solely focuses on customer acquisition = constantly change in service providers. Too many orgs give no thought to the end experience. Do you have a list of companies you'll never return to due to a terrible end experiences? #UserExperience#ends
We really enjoyed speaking at #nuxliverpool tonight on all things service design. Here's @ElisseJones talking about how important research is in this approach
#nux#UserExperience#servicedesign
Not long until our last #NUX#Liverpool of the year now. Come along to learn about what makes a good service and the role that design can play. Get your tickets here 👉 wp.me/ppuiz-13d