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Fon Customer Care @FonCare

Any question about Fon products & services? Just let us help! 9am-6pm Mon-Fri (GMT 1). Spanish Holidays Excl. info: ow.ly/yGZI30kOsTO

Joined February 2010
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Panel de métricas SaaS de @Upplication, para que lo copies y edites. Por @rodadofrutos bit.ly/1HAWvFD

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@badguystylish Hi, it depends of the hotspot localisation and environment . If you still facing issue please follow us back and DM your Fon account.
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Sorry to hear! To avoid character limitation, follow us back and DM or submit a ticket at support.fon.com/hc/en-us/cat…
Sorry to hear! To avoid character limitation, please follow us back and DM your username (email used for purchase). Thanks.
Sorry to hear! To avoid character limitation please follow us back and send us a DM with your username. Thanks.
You should be able to do so now, pls try again :)
Sorry to hear! To avoid character limitation and check your usage, pls follow us back and DM your username. Thx.
@teep2thejunk Yes, please follow up through support ticket channel (348790). Thanks.
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Sorry to hear! Please send us your username (email address used for purchase) so we check it for you.
Sorry to hear! Can you please send us your username (email address registered to Fon) so we can check your pass usage? Thanks!
Sorry to hear that! If you had any issues using Fon service abroad, please let us know and we'll be happy to assist!
Unfortunately, this is not possible...
Hi, We confirm that the both Foneras are unregistered as requested.
Sure, simply provide us with the corresponding username (email address used for registration) or MAC ID (on label). Thx.
Haven't received your DM? Could you please check?
Hi jack, please follow us back and DM your account/email and we will check it for you.
More info at ow.ly/3Ocx306wmeM and ow.ly/8ZJ8306wmmw Have a nice one!
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OK! Then we confirm it's limited to one session/device/account. If you want to use more devices, you'll have to buy more passes
Hi there! Actually it depends on the network...where will you use the service?
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Hi Katie! An agent will give you an answer shortly via support ticket #325691. Have a nice one!
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