Joined February 2016
- Tweets 1,097
- Following 1,098
- Followers 1,411
- Likes 1,151
290 Photos and videos
Mar 26
How to handle payment exceptions within your operations and now with AI agents ?
See article in comments ! @ForestAdmin let's you fetch live context on @stripe and @Zendesk and act via MCP !
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Mar 26
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Mar 2
Hey back @X - @ForestAdmin is back on the main stage.
From an admin panel to an orchestration layer for regulated operations - we now integrate all the suppliers you need to power your most complicated workflows while staying compliant.
New DB available : Firebase, CosmosDB ...
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18 Feb 2025
New #podcast out! In "Mission: Ops Possible", top #Operations leaders share strategies, challenges, and lessons from the field.
In Episode 1, Mark, VP Customer Experience at @givebutter, shares how he scaled support with AI while keeping the human touch.
youtu.be/unOJQ6KLmow?si=FvDr…
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4 Feb 2025
Today we're unveiling our new logo. And we reiterate our mission to empower #Operations teams to thrive and reach new heights.
Read our CEO Sandro's full letter (@SeyZ_ ): forestadmin.com/blog/introdu…
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9 Jan 2025
Happy New Year! 🎉
It's time to share our end-of-year product update highlighting the most important features we launched and the improvements we made.
Let's dive into the summary of 2024 and December releases 👇🏼
buff.ly/4a6Zlpb
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7 Nov 2024
What's new in Forest Admin? 🌲 🌲 🌲
🤝🏼 New to Forest Assist: Integration with Crisp IM and improved user mapping.
🗒️ Revamped action forms.
🧑💻 A new permission level: Manager.
🥳 And more! Read the release notes 👇🏽
forestadmin.com/blog/release…
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18 Oct 2024
CSAT, NPS, FRT, FCR, AHT.... It can be overwhelming to choose the right metrics to track your #CustomerSupport team's performance.
That's why we prepared this guide to help you make sure you're not just collecting data but actually making improvements.
forestadmin.com/blog/key-cus…
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10 Oct 2024
👩🏼💻👨🏾💻 Calling all #CustomerSupport Managers! 📣
We know how often your support reps have to switch between numerous tabs and tools, trying to find the right info to handle customer requests.
🦸♂️ It doesn't have to be the case! Forest Assist connects to your data giving reps access to more customer details and actions directly within the ticketing system, allowing them to resolve issues faster and with more accuracy.
👉🏾 forestadmin.com/assist
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4 Oct 2024
This week, our team traded their screens for the serenity of the forest. After all, what could be a better place for Forest Admin to recharge for upcoming projects? 🌲🌳🌲
We stayed in tree houses (hello, childhood dreams!), played an epic escape game among the trees, and spent time together - precious for a fully-remote company.
Now we're back, inspired for what’s next. Stay tuned!
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3 Oct 2024
Tired of switching between your ticketing system and an admin panel? Not anymore! With Assist you have all relevant customer data and actions on one screen.
Add it to Chrome and close support tickets faster 🚀
forestadmin.com/assist
Assist by Forest Admin is a #Chrome extension that currently integrates with @Zendesk and @intercom.
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2 Sep 2024
If you're based in France and you shop online you've most likely heard of mavillemonshopping.fr 🛍
This pioneering French e-commerce marketplace is designed to support independent creators and SMEs, and it uses Forest Admin to handle various customer operations, from managing products sold on the platform to customer support.
Read the case study 👇
forestadmin.com/blog/case-st…
#AdminPanel #eCommerce
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1 Aug 2024
Hey 👋 Let's have quick overview of what we released last month and what you can expect very soon:
👩🏼💻 An integration with FastAPI/SQLAlchemy,
➡ Filters and folders in the Inbox,
🤫 A sneak peek into the new Chrome extension.
➕ And more 👇
forestadmin.com/blog/release…
#AdminPanel #Operations
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8 Jul 2024
Did you know that Forest Admin has all the building blocks to create a Customer Onboarding App supporting #KYC and #KYB processes?
We've created a comprehensive tutorial to show you how to do it 👇
docs.forestadmin.com/tutoria…
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4 Jul 2024
👋🏽 June was a busy month for new releases. We've launched:
👩🏼💻 API for accessing and exporting user data and notes.
➡ An Inbox backlog to assign tasks to the operators.
🧩 Metabase charts on Workspaces.
📚 An interactive tutorial on how to build a Customer Onboarding App on Forest Admin.
Read the release notes 👇🏼
forestadmin.com/blog/release…
#AdminPanel #InternalTools #KYC
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2 Jul 2024
Are you looking for a flexible #AdminPanel for a #MongoDB database? Check this guide to learn:
🌲 How to generate one in just a few moments,
🌲 How to customize it with low-code and no-code building blocks,
🌲 How to flatten nested MongoDB fields.
forestadmin.com/blog/how-to-…
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19 Jun 2024
Salesforce ➡ a custom-made #AdminPanel ➡ Salesforce again ➡ Forest Admin
👆🏽That's the evolution of internal tools at @GT_Treatment, the leading medical company that sells rehabilitation instruments and training to licensed clinicians exclusively.
The unique needs of their sales and customer support teams made GT look for simple but flexible solution and they've found it with Forest Admin. Read the case study 👇🏽
forestadmin.com/blog/case-st…
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11 Jun 2024
Have you checked out our new in-app help center? Let us know your first impressions and what else you'd like to see there 😊
#AdminPanel #InternalTools #ForestAdmin
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