Official GEICO customer service Twitter. Ready to assist you with your insurance needs 24/7!
Joined May 2010
- Tweets 123,085
- Following 3,804
- Followers 12,916
- Likes 1,863
6 Photos and videos
Pinned Tweet
28 Sep 2025
Please be advised that @GEICO_Service is our official account on X providing GEICO customers support and assistance. GEICO is not affiliated with any other support accounts on X and will never request your information via WhatsApp.
geico.com/contact-us/twitter…
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9 Oct 2023
Hi there. Send us a DM and we will be happy to review with you.
-Aurelia
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9 Oct 2023
Hi there. I have sent several responses to your messages I have received from you. I am not sure why you are not getting them. You can always try chatting through our website at on.gei.co/46DIQOq
-Aurelia
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11 Jul 2023
If you have an active policy, just reply "no" to the request to chat and you will be connected to a live person. If you do not have active insurance, then in many cases you can only start insurance online.
-Jackie
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11 Jul 2023
We apologize for any frustration this has caused. If you are unable to speak to an agent on the phone, you can speak to a live chat agent by visiting us at on.gei.co/44C7SMT.
- Jaz x.com/messages/compose?recip…
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GEICO Service Team retweeted
6 Sep 2022
Geico the goat tho😂fastest service ever
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14 Aug 2022
I am sorry for the concern. For us to follow up, please dm your full name, policy #, phone #, state, and zip code.
-Paul
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14 Aug 2022
Thank you for providing your information.
We wills send a separate email shortly.
-Paul
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1 Aug 2022
Thanks for the shoutout! Rock on!
1 Aug 2022
I have to shoutout Geico because y’all’s customer service is exceptional any time I contact you guys. Keep on rockin’.
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GEICO Service Team retweeted
27 Jul 2022
@GEICO Roadside Assistance is KING. Anytime I have needed help its faster than the estimated time. Back on road in no time!
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GEICO Service Team retweeted
28 Jun 2022
Shoutout to @GEICO for making a claim so easy to submit. Called customer service and helped me out so much. Went back to the app after police report and was able to upload all the pics from the accident as well as the report. Thank you for making it easy on a difficult situation.
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GEICO Service Team retweeted
29 Apr 2022
Another exceptional customer service call with @GEICO_Service.
Cordial, conversational, competent.
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19 Apr 2022
RT @Adore__k: I got a flat tire this morning so I hit up GEICO at 9:39am to request roadside assistance and they came by 9:57am. Talk about…
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6 Jan 2022
Thanks for the shout-out, Gerry!
6 Jan 2022
Not only does @GEICO have the best commercials on TV, they also have the best customer service of any company in America! Just had incredible interaction with Rebecca, who was so very helpful.
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6 Dec 2021
Thanks @gabsmashh we're so happy to hear that you're pleased with our service. Have a great week, and we hope to service your insurance needs for years to come.
3 Dec 2021
i know you don't hear people lauding insurance companies often, but i have to say @GEICO has been an absolute dream every time i have had to work with them for car-related claims/issues.
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15 Oct 2021
Thanks for the shout out @3Stizzy! Welcome to the family, and we hope to service your insurance needs for years to come.
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20 Sep 2021
I am sorry to hear about your loss. For us to follow up, please dm your full name, policy #, phone #, state, and zip code.
-Paul
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20 Sep 2021
Sorry for the previous message. If you do want us to follow up, you will need to direct message us with your full name, policy #, phone #, state, and zip code.
-Paul
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GEICO Service Team retweeted
22 Jun 2021
@GEICO roadside assistance was here within 5 mins for my dead battery! Well done!! Thank you!
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16 Jun 2021
Happy to hear it! Thanks for the love and give us a shout if you need anything!
15 Jun 2021
@GEICO I #hope your #insurance company #loves you as much as mine I am #grateful I discovered #Geico I will never go with a different company we are stuck at the hips for life my #bestfriend the Golden Rule do unto others as you would have them do unto you small act of #kindness
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GEICO Service Team retweeted
7 Jun 2021
Just have to thank @GEICO for being amazing and saving my soul, because if I had had to pay $900 to replace my car keys…
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15 May 2021
I understand. Please DM us your information so we can further assist you. Thank you.
-Aaron
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15 May 2021
Thank you, can you verify your name and state for me?
-Aaron
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GEICO Service Team retweeted
11 May 2021
I switched to @GEICO today. Saving way more than 15%. Closer to 50%
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