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GallaghersResulting @GResulting

Gallaghers Resulting offers advice and custom solutions to deliver sustainable change and to improve financial and operational performance in healthcare.

Joined July 2019
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Is remote work a long-term fit for financial services? gallaghersresulting.com/blog…

Is remote work a long-term fit for financial services? — Gallaghers Resulting

Companies seem to still be determining what respective value remote versus in-person work offer to their organization.  Where any given organization lands on this issue depends on a number of...

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Death by data: How to avoid analysis paralysis gallaghersresulting.com/blog…

Death by data: How to avoid analysis paralysis — Gallaghers Resulting

By Pamela J. Gallagher The modern healthcare industry is dependent on data. The steady improvement of how data is collected and analyzed has allowed us to make great strides in providing quality care...

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How can we regain the “middle ground?” gallaghersresulting.com/blog…

How can we regain the “middle ground?” — Gallaghers Resulting

By Pamela J. Gallagher After the tumultuous events of the past several years, I’ve noticed in my conversations with others that there no longer seems to be much middle ground on the issues of our...

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Do you and your boss have the same values? gallaghersresulting.com/blog…

Do you and your boss have the same values? — Gallaghers Resulting

By Pamela J. Gallagher I have been very fortunate with the bosses I’ve had over the years. On the whole, they have been people I respect and have been able to learn from. Who you work with—and for...

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Clear expectations make stronger teams gallaghersresulting.com/blog…

Clear expectations make stronger teams — Gallaghers Resulting

By Pamela J. Gallagher Once, I was headed to a meeting where my team was in charge of providing dessert. On the way, I passed a bakery with a large chocolate cake in the window that was on sale. When...

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What does it mean? gallaghersresulting.com/blog…

What does it mean? — Gallaghers Resulting

By Pamela J. Gallagher During a recent conversation with a colleague who used to serve in the military, we discussed the instability of the past several years and how best to find a way forward. I...

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Fix the problem, not the blame gallaghersresulting.com/blog…

Fix the problem, not the blame — Gallaghers Resulting

By Pamela J. Gallagher When you are hired into a position after someone has left the organization, my advice is this: Don’t speak ill of the departed! You may not find things in good order, or the...

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Hire to get the job done, not to fill a position gallaghersresulting.com/blog…

Hire to get the job done, not to fill a position — Gallaghers Resulting

By Pamela J. Gallagher In the midst of the Great Resignation, staffing is complete chaos. Across industries, organizations are rushing to fill vacancies so that customer service (and profits) don’t...

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Toxic leaders lead by division, diversion, and dissension gallaghersresulting.com/blog…

Toxic leaders lead by division, diversion, and dissension — Gallaghers Resulting

By Pamela J. Gallagher In my decades of leadership in healthcare, I have learned the hard way that not every person with a “C” in their title or who has been appointed to a board of directors...

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Caring for employees left behind in the Great Resignation gallaghersresulting.com/blog…

Caring for employees left behind in the Great Resignation — Gallaghers Resulting

By Pamela J. Gallagher Everywhere I see headlines about “The Great Resignation.” Many are pontificating about why people are leaving jobs or about unemployed individuals’ motivations for choosing to...

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What I’m learning about moving forward in uncertainty gallaghersresulting.com/blog…

What I’m learning about moving forward in uncertainty — Gallaghers Resulting

By Pamela J. Gallagher It’s been 18 months since COVID-19 changed everything, and I am exhausted. We have endured tremendous loss as a society: loss of life, finances, jobs, routines, community…and...

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In healthcare finance, the numbers alone are not enough gallaghersresulting.com/blog…

In healthcare finance, the numbers alone are not enough — Gallaghers Resulting

By Pamela J. Gallagher Healthcare organizations spend tens of millions on sophisticated data collection and storage, yet it is hard to define what data is worth to an organization. What is its true...

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Solving the resiliency puzzle gallaghersresulting.com/blog…

Solving the resiliency puzzle — Gallaghers Resulting

By Pamela J. Gallagher For organizations and their leaders, the past year has been one of upheaval, intense challenges, and new opportunities. The word resilience has been on the tip of every...

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The value of great leadership in healthcare gallaghersresulting.com/blog…

The value of great leadership in healthcare — Gallaghers Resulting

By Pamela J. Gallagher The need for strong leadership in the healthcare industry has come into stark relief during the pandemic. Good leaders shined, while organizations whose executives were only...

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Telehealth and the “new normal” gallaghersresulting.com/blog…

Telehealth and the “new normal” — Gallaghers Resulting

By Pamela J. Gallagher At the beginning of the COVID-19 pandemic, many healthcare professionals were making predictions about telehealth’s effectiveness and the possibility of its post-pandemic...

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Patients and hospitals benefit when hospitals know the actual cost of their services. gallaghersresulting.com/blog…

Patients and hospitals benefit when hospitals know the actual cost of their services. — Gallaghers...

By Pamela J. Gallagher Hospitals and health systems have spent the past decade responding to patient and government demands for increased price transparency, and the demand only continues. While the...

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Retail newcomers are great for healthcare, but bad for health systems gallaghersresulting.com/blog…

Retail newcomers are great for healthcare, but bad for health systems — Gallaghers Resulting

By Pamela J. Gallagher Patients have been begging for affordability for decades, and the healthcare industry’s reluctance to innovate and adapt to patient demands has left a door open for retailers...

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Outsourcing: Healthcare’s ‘out-of-the-box’ solution gallaghersresulting.com/blog…

Outsourcing: Healthcare’s ‘out-of-the-box’ solution — Gallaghers Resulting

By Pamela J. Gallagher In recent decades, many companies have adopted the maxim, “Do what you do best, and outsource the rest.” From the ability to focus on the core of their business to gaining...

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Interims keep companies moving forward during times of crisis gallaghersresulting.com/blog…

Interims keep companies moving forward during times of crisis — Gallaghers Resulting

By Pamela J. Gallagher Hiring an interim executive has long been thought of as a band-aid solution on the heels of an unexpected resignation or a way to give a potential new leader a trial run before...

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Plummeting ED volumes offer an opportunity to re-imagine hospital finances gallaghersresulting.com/blog…

Plummeting ED volumes offer an opportunity to re-imagine hospital finances — Gallaghers Resulting

By Pamela J. Gallagher In 2019, emergency departments (ED) across the U.S. saw an average of 2.1 million patients per week , according to the Centers for Disease Control and Prevention (CDC). Over...

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