Share your favorite finds by using #GapFactory.
Joined June 2009
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26 Nov 2017
@RioIn2016 We're sorry to hear this! Send us a DM with your order number and email address so we can look into this for you. Thanks!
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4 Nov 2017
@fakeasmile__ We're sorry for any trouble. If you are unable to DM us, please give us a call at 1-800-427-7895 or email us at
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13 Apr 2017
We're so happy to hear this. Thank you so much for sharing. We hope you love your new dress! ~Amber, Gap Customer Relations
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12 Apr 2017
Sorry to hear this. Please call so we can help with this. 1-800-GAPSTYLE
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4 Apr 2017
Sorry to hear this. We'll share your feedback with the store's leadership team so they're aware. Have a great day!
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26 Mar 2017
We don't charge for orders until they ship, so you weren't charged. You will see the pending charge removed in 3-5 business days
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12 Jan 2017
You're welcome to email us at custserv@gapfactory.com. We're happy to help!
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30 Dec 2016
Mix textures, add layers–it’s chilly out there. Faux fur cable knit for the coziest outfit.
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28 Dec 2016
Peek-a-boo, this toddler boys flannel jacket lined with Sherpa will keep him warm and comfy.
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24 Dec 2016
Nothing goes better than PJs & hot cocoa. Curl up with the family in this awesome matching PJ set for toddler girls.
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22 Dec 2016
Don’t wander into winter without a Sherpa-lined parka with a faux fur hood.
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21 Dec 2016
Keep him bear-y warm this winter in toddler boy PJs and bear slippers.
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20 Dec 2016
Surprise & delight. Shop our all-over stripe sweaters here: gapfactory.com/browse/catego…
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17 Dec 2016
When in doubt, two presents are better than one. This matching girls hat and scarf should do the trick.
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