ALT A pile of paper aeroplanes on a stage

ALT A group of people spinning a coin on a metallic kitchen surface

ALT A group of people spinning a coin on the floor between doors

ALT A group of people spinning a coin on a piece of paper on the floor

ALT Photo of a book titled Quality Improvement Through Planned Experimentation. The book is surrounded by a croissant, porridge with berry coulis, coffee and orange juice

ALT Group of 20 people sitting together and smiling

ALT A man wearing a mask and speaking to a room of people. Behind him are swim lane process maps using flip chart and post it notes

ALT A group of people standing in a circle talking. They are holding post it notes and pens. Behind them are swim lane process maps using flip charts and post it notes

ALT 3 people looking at a swim lane process map. They are holding post it notes and pens and smiling at each other

ALT Photo of an ornate lamp with a QI poster in the background

ALT Photo of a beautiful wooden rail at the top of a staircase, with a chandelier above

ALT A photo of people at a training course laughing

ALT A photo of a group of people on a training course spinning coins and looking very focused

ALT A photo of a training room of approx 50 people smiling and laughing

ALT Photo of East Ham Care Centre. The sky is blue and there are leaves on the ground

ALT Photo of 6 people smiling in front of a wall covered in post it notes

ALT Photo of 9 people in a meeting room, smiling

ALT Photo of a room full of people sitting around tables. At the front of the room is a presentation which reads: Therapeutic Engagement and Observations

ALT The Trans Pride flag is pictured, with text that reads: Trans Rights Are Human Rights