Joined April 2017
- Tweets 1,347
- Following 280
- Followers 521
- Likes 494
307 Photos and videos
Pinned Tweet
30 Aug 2023
Exciting newsβ¦Capacity has acquired Denim Social and LumenVox π₯
β‘The expanded Capacity family now offers a robust, omnichannel support automation solution across web, voice, SMS, email, and social media.
Learn more here β¬οΈ
bit.ly/3PfSTDz
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11 Oct 2024
The future of #CX is #omnichannel. Support should:
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Start where your customer is: chat, SMS, or voice
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Seamlessly shift to or add another channel
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Optimize every interaction with AI
Ready for easy CX, quick handle times, and efficient support? brev.is/zMKzg
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3 Oct 2024
Ready to turn your #contactcenter into a revenue driver?
The best time to reduce #customersupport costs with #AI is yesterday.
The next best time is today. π‘
Read our guidebook for invaluable insights on optimizing and scaling support with #AI β‘οΈ brev.is/zIAep
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22 Aug 2024
It's difficult to balance cost savings and customer satisfaction. But tools like #generativeAI and #CXAutomation can help. Start saving money on #customersupport with these 3 tips β‘οΈ brev.is/DKWLu
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6 Aug 2024
As the #TelarusPartnerSummit kicks off today, we're excited to announce our new partnership with @Telarus! π This partnership will help us deliver even more seamless customer and team experiences with #AI. Read the full announcement here β‘οΈ brev.is/SG9Qe
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30 Jul 2024
Your #contactcenter can be a true revenue driver...
But it means redefining how we view support.
Luckily, #AI can help.
And the best time to start? Today.
Build proactive, #AIguided campaigns that drive #revenue with our guide β‘οΈ lnkd.in/ebTmipUa
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26 Jul 2024
Your #business is probably inefficient.
Most orgs struggle with high demand, low bandwidth, and slow processes.
Enter #AI, the next frontier in #techstack strategy.
Learn the 4 business inefficiencies that AI can eliminate now β‘οΈ brev.is/sUhP6
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18 Jul 2024
We're in @KMWorldMagazine 's #AI 100! π
Our CEO @dkarandish said, "Awards like this underscore the importance of easy-to-access knowledge. Itβs all about giving team members the knowledge they need to do their best work.β β
Read the announcement β‘οΈ lnkd.in/ePUF7KXe
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16 Jul 2024
We're on fire! π₯ Thanks to @stlouisbiz for naming us a Finalist in their 2024 Fire Awards!
Read the interview with our CEO and cofounder David Karandish β‘οΈ lnkd.in/e6EGCZUe
#AI #CX
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9 Jul 2024
You don't have to drown in a flood of emails. Try Autopilot. π€
β Offer 24/7 support...without reading emails
β Use gen AI to provide accurate, instant assistance
β Cut AHT, while #CX and #EX soar
What could you accomplish with inbox zero? β‘οΈ brev.is/UrQKC
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4 Jul 2024
Happy 4th of July! π
We hope you have a joyful, safe Independence Day filled with good food and better company. Here's to liberty and justice for all! πΊπΈ
#4thofJuly #IndependenceDay
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4 Jun 2024
#AI is a complete overhaul of work. Here's how:
π 50% answer rate? Try over 90% with advanced #selfservice
π AI assistive tools boost team productivity
π If you're not automating, you're missing out on scale
Discover what AI can do for you β‘οΈ brev.is/pLIlo
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23 May 2024
π« Expensive, repetitive, and painful is the old way of support. With support automation, customer & team support becomes:
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Affordable
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Scalable
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Seamless
Read The State of Support Automation for #AI cost breakdowns, use case insights, and more β‘οΈ brev.is/UMP3K
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21 May 2024
We might not ever play in the World Cup β½ but we're proud to announce that we placed first in the @Startup World Cup #AI Semi-Finals! π₯ Congrats to our fellow winners and thanks to @TechSTL for hosting. Next up, Regional Finals! π #SWC2024 #StartupWorldCup
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9 May 2024
#TBT to 4 years ago, when we made our mark on our office! Every day our team sees our mission on the wall: Help teams do their best work. π We've grown a lot since then, but our mission is the same. Want to see how we're doing it? β‘οΈ capacity.com/ #aiatwork #CX
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6 Feb 2024
We're so proud to be a @G2 #BestSoftware2024 Winner π These awards are really given by our customers, so Thank You to all of our customers for believing in us! π
Check out our G2 reviews to see how our #aisolutions help teams do their best work β‘οΈ brev.is/EGeKk
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4 Oct 2023
With the help of Capacity's AI-powered Chatbots, your team can do way more with way less:
π Boost ROI
π Increase prospect engagement
β‘ Streamline sales processes
See how it works by scheduling a demo today: capacity.com/request-a-demo/
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27 Sep 2023
Don't miss TMC's upcoming "SparkLab: OpenAI" featuring our very own David Karandish, Robin Clayton from PRMG and Melissa Langdale of The Mortgage Collaborative!
Sign up to listen in on October 4th!
lnkd.in/gnQEshAf
#openai #themortgagecollaborative
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26 Sep 2023
V.I.P. Mortgage came to Capacity looking for a better way to manage an influx of loan applications and questions.
With the help of Capacity's virtual assistant tools, VIP Mortgage was able to increase team bandwidth and empower LOs to work smarter. capacity.com/customer/vip-moβ¦
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20 Sep 2023
Celebrating us! π₯³ We're proud to serve our customers well and help teams do their best work. Thanks to @G2dotcom for helping us collect these awesome reviews.
#customerlove #product #teamsuccess
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12 Sep 2023
Introducing.... the Capacity Family! β€οΈ
Meet @denimsocial, @textelnow, and @LumenVox . Together, we're paving the way to an omnichannel support and engagement automation platform. In other words: things are about to get really exciting. Stay tuned for more!
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