GoContact is a last generation Contact Center Software that provides all features in a complete, robust and integrated way.
Joined September 2016
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- Followers 556
- Likes 752
655 Photos and videos
20 Nov 2024
Which of these 4 difficulties is keeping your contact center from being more agile and intelligent? π€
Simplify and grow with GoContact. ππ gocontact.com/contact-centreβ¦
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19 Nov 2024
AI is no longer a trend! Itβs redefining the industry, empowering teams with smart tools, delivering quality experiences, and boosting efficiency. π€π
Thereβs no turning back. Discover 6 game-changing reasons to implement AI in your Contact Center.π gocontact.com/blog/contact-cβ¦
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31 Oct 2024
Have you met Monica Lameiras? π©βπ»
Monica joined the team in May 2023 as a Junior Communication Designer.
Watch the video to learn more about MΓ³nica's journey with GoContact! π₯
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30 Oct 2024
Still scheduling your team manually? π€
Discover Workforce Management to get the right people, in the right place, at the right time! β‘
Watch the video and learn more on our website. β‘οΈ gocontact.com/workforce-manaβ¦
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29 Oct 2024
GoContact presents the Global Overview of Contact Centers and BPOs in 2024. ππ
If you're interested in finding out:
πThe most prominent services and sectors today
π€ The path in automation and AI
βοΈ The challenges ahead
π₯ Download our infographic! πgocontact.com/infographics/
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15 Oct 2024
π¬ Is your company facing customer service challenges like AI adoption, customer service interruptions, or frustrated customers?
At GoContact, we have got solutions to turn them into growth opportunities! ππ Find out what we can do together. π gocontact.com/solutions-by-iβ¦
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27 Aug 2024
Which CX trends will stand out in 2024? GoContact tells you all about it! π
Watch the video to learn more and stay on top of all CX trends with GoContact! π₯β‘
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22 Aug 2024
For VerΓ³nica AlΓa and Javier Piedras, GoContact's software gave Grupo Inmark's team more autonomy and speed. πͺβ‘
It helped them handle rapid changes and business dynamics!
Thanks, Inmark, for your trust. ππ
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13 Aug 2024
For Xavier Blasi and JosΓ© ServΓ‘n of Aurantis, GoContact's cloud availability ensures resilience and stability. The user-friendly design is also a key advantage. βοΈπ
Thanks for your trust! π
Learn how GoContact can enhance your Contact Center.πgocontact.com/contact-centreβ¦
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7 Aug 2024
What's most important to our customers in a contact center solution? π€
A hybrid solution that values the human factor and empathy. π€
Discover more insights in our International Study! π gocontact.com/promo-page/intβ¦
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1 Aug 2024
88% of contact center and BPO services are customer service-related, far outpacing sales, tech support, and surveys. π
You can find this and other industry data in our International Study: Contact Centers & BPOs, conducted this year. Download it now. π gocontact.com/promo-page/intβ¦
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31 Jul 2024
Today we would like to introduce you to Elsa Monteiro! π©π»βπ»
Elsa has been with GoContact since 2021 and is currently a Business Developer, having started her career in the Inside Sales team. π
Watch the video to find out more about Elsa's experience so far! π½οΈ
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30 Jul 2024
Need better service availability, fewer transfers, and shorter call times? πβ±οΈ
Automate with GoContact! From meter readings to scheduling, our voice automation boosts efficiency and customer experience. π€π
Talk to us today!ποΈπ gocontact.com/ai/voicebots/
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25 Jul 2024
Does your company operate in the banking, financial, telecommunications, and insurance sectors? π¦π
In our International Study of Contact Centers & BPOs 2024, we provide some insights into these sectors. Want to know more? Download it here! π gocontact.com/promo-page/intβ¦
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24 Jul 2024
Is your company still not using virtual contact centers? π€
They revolutionize customer service and keep you ahead in digital transformation.
Discover the benefits and transform your business today! π gocontact.com/blog/contact-cβ¦
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18 Jul 2024
For Ximo GΓ³mez, Contact Center Director at Divina Seguros, autonomy was key. With GoContact's help, they achieved it in customer service, sales, training, ticketing, and reporting. π
Thank you for your trust. π€
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10 Jul 2024
Does your company want to improve the efficiency of interactions with your customers? Conversational AI is a remarkable ally for improving service efficiency and CX. π€π¬
Discover now 5 essential steps to ensure the effectiveness of this technology. ππgocontact.com/blog-pt-2/5-stβ¦
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13 Jun 2024
For @emergiacorp, we are trust! π
Rafael Martinez Fernandez, Innovation Director, highlights our vision and commitment to improving processes. π¨βπ»
Celebrating 4 years of partnership! Thank you, Emergia! π€
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12 Jun 2024
Do you work in retail?ποΈ
Consumer expectations are evolving fast! Dive into the latest trends and challenges here. π gocontact.com/blog/contact-cβ¦
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11 Jun 2024
On May 31st, GoBand played at the 4th Brands Like Bands Festival! π
People from different cities and departments came together for a night filled with passion for music, sharing the stage with leading companies.
GoBand truly rocked once again! π₯πΈ
Thank you! π
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