@united UA2113 out of EWR to ORD. Today 9/15. Please, please train your gate agents about musical instruments as carry ons! Your airline is usually good but today you have a woman who openly has hostility towards musicians carrying their tools. Platinum member here!
@united as a Platinum member and longtime United customer, I was very disappointed in gate agent @ EWR boarding 1071 to Chicago for performance with Tommy James. He very belligerently told me to check my 50 year old bass in a soft case. I informed him of FAA rule. Did not care.
Not talking about gate check either. Expected me to check 50yr old bass in soft case to be collected @ bag claim. @united pls retrain this agent the rules of instruments as carry on. Loyal customer 25yrs due to UA friendly instrument policy. Pls train new hires FAA instrmt rule
Sat March 26th! Don’t Miss Tokyo Motor Fist at Debonair Music Hall in NJ opening for the always amazing Kix! Hosted by our good brother Don Jamieson! @ Debonair Music Hall instagram.com/p/Ca0RI6ROD7h/…