Harris County Universal Services provides high quality, cost-effective IT, communication and fleet solutions to the departments of Harris County.
Joined January 2021
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During FIFA World Cup 2026, 311 can help connect residents and visitors to non-emergency County service information.
For safety concerns or service requests, call 311 to get connected to the right resources. Stay safe and informed. #FIFAWorldCup2026 #harriscounty311
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On Friday, Natali Hurtado and Ryan Salmon attended the Texas Digital Government Summit in Austin, joining state and local government leaders to explore emerging technologies shaping the public sector, including cybersecurity, AI, data governance and digital service delivery.
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As hurricane season begins, Harris County 311 helps residents with non-emergency information and service requests, including evacuation routes, shelter information, blocked drains and roadway debris.
Remember: Call 911 for emergencies and 311 for non-emergency assistance.
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Earlier this week, our Leadership Team recognized employees during an Employee Recognition Breakfast for outstanding contributions to critical initiatives, including election season support, a major storage upgrade and a successful JWEB database upgrade.
#EmployeeRecognition
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Summer is officially here! Build your technology skills with our HCUS Digital Navigators.
Classes are available at locations in each precinct. Visit the website to find a June class and time near you.
hcus.harriscountytx.gov/Conn…
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The Harris County Broadband Task Force will hold its second meeting on June 2 at 2 PM at the Precinct 4 Jim & JoAnn Fonteno Senior Education Center.
The task force supports efforts to help address Harris County’s broadband connectivity gap.
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See a pothole or other road hazard?
Harris County 311 helps route non-emergency concerns like roadway debris, flooded roads, damaged signs, and blocked drains to the appropriate teams for review and response.
Call 3-1-1 or Report Online
#HarrisCounty311 #RoadSafety
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HCUS is proud to support Precinct 2 with innovative solutions that help keep Harris County moving forward.
Members of our HCUS team highlighted how EV adoption is helping improve efficiency, reduce downtime, and support cost-effective operations for Harris County.
Gas cars face a lot of wear and tear when vehicles are stopped. By switching to EVs, the precinct is reducing vehicle downtime and minimizing maintenance needs. Watch the video to hear more about their experience 🎬
@HarrisCoPct2 @HCUS_TX
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We’re proud to recognize the people who support county departments, essential public services, and Harris County residents every day.
This spotlight features Arpita, whose quality assurance efforts help support reliable systems, critical operations, and community resilience.
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Happy Memorial Day
Today and always, we honor the brave men and women who made the ultimate sacrifice for our country.
We also remember the family members, loved ones, and residents, carrying their legacy forward with gratitude, strength, and unity.
#MemorialDay #WeRemember
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Did You Know?
Harris County 311 is powered by a dedicated team of operators, managers and leaders who connect residents to the right resources for non-emergency needs.
From questions to service requests, our 311 team is here to support constituents. #Didyouknow
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See a malfunctioning traffic signal? Report it to Harris County 311.
Requests are routed to the appropriate agency for review and response to help support safer roads and smoother travel.
#HarrisCounty311 #TrafficSafety
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Hurricane season is approaching, and HCUS continues to help keep our communities informed and prepared before severe weather impacts us.
Report blocked drains, standing water, and other non-emergency storm concerns through Harris County 311.
#NationalHurricanePreparednessWeek
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We celebrate the cultures, contributions, and achievements of our Asian American and Pacific Islander employees and community during AAPI Heritage Month.
#HappyAAPIHeritageMonth
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See it. Snap it. Report it.
If you spot illegal dumping, report it to Harris County 311.
Our team verifies the jurisdiction and connects your request to the right crews, so we can respond quickly and protect our neighborhoods.
#FridayFacts #HarrisCounty311 #IllegalDumping
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We’re proud to share Universal Services was named a 2026 100 Best Fleets in the Americas honoree by the NAFA Fleet Management Association.
Fleet Services ranked 55th (up from 74th), supporting 56 departments, 26 agencies, and 4,700 vehicles.
#HCUS #FleetServices
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Recent rain = standing water = more mosquitoes.
If you see increased activity, report it to 311.
Submit requests to:
Call: 311
Online: 311.harriscountytx.gov
Email: 311@harriscountytx.gov
#311FeatureFriday
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HCUS partnered with the University of Houston Energy Transition Institute at the Spring 2026 Coogs for Energy Hackathon (April 10–11). Six U of H undergrad and grad students developed scalable, real-world solutions.
US Fleet Challenge: Decarbonize a 6,000 vehicle public fleet.
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Report non-emergency issues in Harris County online—fast, easy, & available 24/7!
Help keep your community running smoothly. Submit at 311.harriscountytx.gov or email 311@harriscountytx.gov.
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