A simple, secure and FREE user friendly help desk!
Joined October 2014
- Tweets 222
- Following 17
- Followers 721
- Likes 107
18 Photos and videos
May 26
#HESK 3.7.10 has been released, fixing an issue with POP3 fetching.
To update:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions
If you are on 3.7.9 and are using POP3 fetching, you should upgrade immediately.
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May 23
#HESK 3.7.9 has been released.
This is a security and bug fix release. To upgrade your help desk:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions
Hesk Cloud accounts have already been upgraded.
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May 4
#HESK 3.7.8 has been released.
It includes important security and bug fixes. Please upgrade as soon as possible:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions
Hesk Cloud accounts have already been upgraded.
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Apr 30
If you are running CPanel on your web servers, make sure you are patched against CVE-2026-41940
support.cpanel.net/hc/en-us/…
Hesk Cloud servers have already been patched and preventively scanned for compromised session files.
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Apr 16
#HESK 3.7.7 has been released, fixing a knowledgebase management bug.
To update your Hesk:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions
Hesk Cloud customers will be updated automatically.
112
Apr 9
#HESK 3.7.6 has been released, improving WCAG 2.1 AA compliance and fixing a few bugs.
To update your Hesk:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions
Hesk Cloud customers will be updated automatically.
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Feb 13
#HESK 3.7.5 has been released, fixing a few bugs.
To update your Hesk:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions
Hesk Cloud accounts have already been updated.
190
Feb 8
#HESK 3.7.4 has been released, fixing an issue with saving themes.
To update your Hesk:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions
Hesk Cloud customers, relax, you will be updated automatically.
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Jan 24
#HESK 3.7.3 has been released, fixing a bug and making some minor improvements.
To update your Hesk:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions
Hesk Cloud customers will be updated automatically👍
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Jan 10
#HESK 3.7.2 has been released, fixing an issue in upgrades from pre-3.7.0 version.
To update your Hesk:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions
Hesk Cloud customers will be updated automatically👍
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199
Jan 8
#HESK 3.7.1 has been released, improving upgrades from Hesk < 3.5 and runs on PHP 5.6.
To update your Hesk:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions
Hesk Cloud customers will be updated automatically👍
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Jan 4
#HESK 3.7.0 has been released, featuring:
- staff permission groups
- deactivating staff members
- modifying public UI from the admin panel
- processing of To/Cc emails in email to ticket
- loads of other improvements
Release notes:
developers.phpjunkyard.com/v…
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7 Nov 2025
Hesk 3.7.0 BETA (test version) is now available for testing:
- edit public side colors from admin panel
- permission groups
- deactivate users
- improved handling of customer names/emails
- and a lot more!
See more info here:
developers.phpjunkyard.com/v…
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17 Aug 2025
#HESK 3.6.4 has been released to fix a few bugs while we work on 3.7.0.
To update your Hesk:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions
Hesk Cloud customers will be updated automatically👍
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15 Jul 2025
We released #HESK 3.6.3 today to fix broken KB ratings in the 3.6.x series.
To update your Hesk:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions
Hesk Cloud customers will be updated automatically.
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13 Jul 2025
#HESK 3.6.2 is now available, fixing a few bugs.
To update your Hesk:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions
Hesk Cloud customers will be updated automatically.
Enjoy!
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11 Jul 2025
The public support forum is currently down due to hardware failure. Working on it...
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11 Jul 2025
It's up and running again, let us know if you run into any problems.
165
23 Jun 2025
Question: What feature do you miss most in #HESK?
Reply with your suggestion. Like existing suggestions.
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