When a contractor ran into a serious settlement problem, HMI account manager Austin didn’t just offer advice over the phone; he flew out to the jobsite and got in the trenches with the crew.
The casita and house were sinking, floors were dropping out of level, and the crew needed a fix fast.
Over two days, Austin worked side-by-side with the contractor to lift and stabilize the foundation and bring the interior slabs back where they belonged using over 700 pounds of high-density polyurethane injection.
That’s how we do things at HMI - real support, real people, and jobsite guidance when contractors need it most.