Investing in our people is delivering real results. 📊
Our investment in debt management staff is estimated to have generated £840 million in 2025-26, beating forecasts by £140 million.
The government has invested in an additional 2,400 debt management staff, enabling us to reach more customers, better understand their circumstances and take the right action.
This forms part of a wider investment of nearly £630 million, expected to help recover over £11 billion in additional revenue by the end of 2029-30.
ALT Investing in our people delivers results. Our investment in debt management staff is estimated to have generated £840 million in 2025-26, beating forecasts by £140 million.