Applying a “one size” approach to leadership and decision making is a failure to learn and adapt. (Cynefin, pronounced ku-nev-in, is a Welsh word that signifies the multiple factors in our environment and our experience that influence us in ways we can never understand.)
Many executives are surprised when previously successful leadership approaches fail in new situations. But different contexts call for different kinds of responses — and getting it wrong can be costly.
s.hbr.org/36drFGF