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Susan Hackett @HackettInHouse

CEO of Legal Executive Leadership; Advancing legal and operational value in law departments. In the event of Twittergeddon, find me at lawexecs dot com

Joined February 2009
  • Tweets 5,618
  • Following 539
  • Followers 4,841
503 Photos and videos
Absolutely! Which states are likeliest to be considering next?
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Former LTN EIC Monica Bay, Mentor to an Entire Legal Tech Community, Passes Away at Age 74 at.law.com/t6KAX1?cmp=share_… via @Legaltech_news - a loving tribute from the LTN team for a powerhouse influencer and mentor in our profession. You will be missed, Monica!
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Communications w/biz people should be ongoing (not just end of year) and data driven (connected to corp strategies/metrics); present them as finance leaders consume numbers. A side benefit is that this also helps biz people better understand legal risk, too. ⁦@WIPLNetwork⁩
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Pure gold - a decision tree for how to tell the story of a legal matter that requires explanation to the business… focusing on the numbers builds trust and u der scores value. Liz Lugones of ⁦@UpLevelOps⁩ ⁦@WIPLNetwork⁩
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Liz Lugones of ⁦@UpLevelOps⁩ leads a panel to help legal leaders learn the language of business/better communicate with the CFO and business leaders about the value of legal work or the quantification of risk - with Jaci Lee of Flynn Restaurant Group. ⁦@WIPLNetwork⁩
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⁦@WIPLNetwork⁩- Pure pleasure listening to Julisa Wdwards, Laura Wood, Leah Yardeger, and ⁦@HeatherDNevitt⁩ of ⁦@CorpCounsel⁩ discuss small legal team efficiency and innovation. Smaller teams are more driven, self aware and flexible in exploring solutions.
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One more item off the bucket list … going to ⁦@WIPLNetwork⁩ events means the men’s rooms are converted for use by the most important people at the conference. They even brought us flowers. Hurray! Roosevelt Hotel and ⁦@CorpCounsel⁩ ⁦@lawdotcom⁩
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Suzanna O’Donohoe of @LexisNexis w/ a fundamental truth: even if your change initiative has full buy/in, your team will still suffer discomfort and disruption in their work, and you need to get in front of that, including training and upskilling. @WIPLNetwork @CorpCounsel
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Mary Baker, SVP/Legal Ops for USBank, offers a terrific observation on the challenge to find the right talent for changed roles. As Boomers retire, each hire has to be assessed not for what they did, but what the role requires going forward. @WIPLNetwork @CorpCounsel
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People, Processes, Technology: in that order. Indira Cortez hat-tips @StephanieACorey for providing this frame for change thinking. Tech comes after you spend the necessary time with your people and processes: anything else is “cart before horse.” @WIPLNetwork @CorpCounsel
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Another amazing lineup for the panel on change management - it’s no surprise they’re all ops goddesses. Suzanna O’Donohoe (Lexis) Mary Baker (US Bank) ⁦@Indira Cortez⁩ (Marqueta) ⁦@StephanieACorey⁩ ⁦@UpLevelOps⁩ ⁦@WIPLNetwork⁩ ⁦@CorpCounsel⁩
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A fascinating/real conversation - on risk tolerance and balancing client priorities: in-house relationships drive risk assessment, advice and decisions; law firms can be captive to risk quantifications that lack situational nuance.⁦⁦ @WIPLNetwork⁩ ⁦@CorpCounsel⁩
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Damn, girls! … Look at this power panel - ⁦@WIPLNetwork⁩ ⁦@CorpCounsel⁩ … legal professional royalty have landed in New Orleans.
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⁦@WIPLNetwork⁩ ⁦@CorpCounsel⁩ ⁦@lawdotcom⁩ conference opens w/ a packed house for the ChatGPT discussion. ⁦@lucybassli⁩ killing it as part of an all-star faculty.
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A tremendous loss to everyone who knew him: perhaps an even greater loss to so many others who didn’t, but who will benefit from his brilliance, tenacity and grace. I wish his family and inner circle peace. He didn’t break the mold, he invented a new one we should all model.
ronfriedmann@ronfriedmann
6 Oct 2023
ICYM the sad news 'A Founder’s Dream Advisor': Industry Fondly Remembers Legal Tech Trailblazer Michael Mills @IMarathe law.com/legaltechnews/2023/1… A big loss
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Susan Hackett retweeted
ABA Journal@ABAJournal
10 Aug 2023
Throwback Thursday: Here is this week's Throwback Thursday post, courtesy of our August 2007 cover and magazine! Read more here: ow.ly/Vg1U50Ppnmk #throwbackthursday #abajournalthrowback #TBT
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Susan Hackett retweeted
Cat Moon@inspiredcat
8 Jul 2023
If the legal profession wants to lead in the Age of AI, then we need to think beyond and bigger than how AI can/will help us do work the way we now work. Now, more than ever, we need the lawyer brain to exhibit curiosity, creativity, and an experimental mindset.
Cat Moon@inspiredcat
7 Jul 2023
"Instead of prohibiting generative AI tools from our classrooms, we should empower students to harness them. The rationale is simple: Generative AI will disrupt many aspects of work and life, and students need to prepare for that." bit.ly/3pvKDoZ
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Ben Chiriboga of NEXL tells us that - (he majored in neurosciences) - the human brain is wired to hear stories. It doesn’t really like or warm to facts. So relationship intelligence and client journeys is where legal BD/mrktg is going, pushed by AI (which de-personalizes law)
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Now that we're LI besties, I know @benchiriboga13's handle and can share this directly! (and right there, my friends, is the power of #LegalGeek) @wearelegalgeek
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⁦Malcolm Glenn of MG Equity Consulting Is connecting the dots so internal leaders can make the best biz case to drive equitable change in organizations. In-house legal teams are primary leaders with outsize impact in driving this change … ⁦@wearelegalgeek⁩ #LegalGeek
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I mis-typed Malcom’s name, so it’s corrected here. Look him up for sure !
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Daniel Michalek of ⁦@branchmetrics⁩ (a GOAT in legal ops), interviewed by Evan Heptig of ⁦@ironclad_inc⁩ , is telling it like it is for folks who are responsible for measuring the biz value of legal ops… #legalgeek
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