Joined October 2019
12 Photos and videos
HandCash Support retweeted
HandCash and related services are currently experiencing some technical disruption. We will be back online asap, please hold tight.
5
5
25
HandCash Support retweeted
27 May 2022
Hey all, we're experiencing some technical difficulties at the moment, working to get this resolved ASAP ๐Ÿ› ๏ธ
2
8
30
๐Ÿ› ๏ธSCHEDULED MAINTENANCE๐Ÿ› ๏ธ Thursday 9am EST; approx 30 mins.
1
2
You're welcome everyone ๐Ÿ˜‰
24 Feb 2022
Replying to @jadwahab
Support ๐Ÿคฃ
6
22
Hey @vamosvigilante, shoot me or @handcashapp a DM when you can and we'll get your issue looked at.
1
๐Ÿ‘๐Ÿ‘๐Ÿ‘ x.com/handcashapp/status/146โ€ฆ One improvement I'm excited for is the new "Call me" option when entering the SMS code. If you're having issues receiving an SMS code, click "Call me", and you will immediately receive a phone call with the correct code for logging in.
2 Dec 2021
We are very excited to officially release HandCash 3.0 on the web! ๐ŸŽŠ๐ŸŽŠ๐ŸŽŠ Check it out here at handcash.io New features include Chat, Improved App Gallery, Dark Mode, and Payment History Filters! Stay tuned for iPhone and Android App updates in the coming weeks.
5
3
17
Folks, we thank you for your patients. We're very excited to announce that in the next HandCash update, users will no longer need to contact support in order to update their phone number, or email!
7
7
58
Support is back on track! We're sorry for any delays over this last week, and are working to resolve the last few remaining challenges relating to migration. Thank you all for your patience and cooperation. <3
5
5
24
We've found a certain number of people unable to make it past the migration screen, and a some others unable to utilize the app while logged in. A fix is under development currently, we appreciate your patience and apologize for any delays.
7
4
33
We have been working very hard behind the scenes on an update that will fix the bugs we've found since the 2.5 release. I'd like to assure all those affected that we will have a solution for them very soon. Thank you all for your patience and support!
6
39
We are still catching up on support tickets form over the holidays. You are all important to us, and we will get back to you as soon as we can. :)
2
3
12
@HandcashSupport is dedicated to customer happiness. If you have any general questions about our app or service, please feel free to @ us here. If your inquiry is more specific to your account, please open a ticket at support.handcash.io We're here to assist! ๐Ÿ”ฅ๐Ÿงฐ
1
5
HandCash Support retweeted
2 Oct 2020
HandCash 2.1.5 update has been released! ๐Ÿ“ฑ Improved support for iOS ๐Ÿš€ Performance increase This is most probably our last update before going Keyless and adding Connect and the App Gallery! ๐Ÿ”ฅ Are you ready? ๐Ÿ”ฅ
5
25
71
The issue affecting our Support Center support.handcash.io has been fixed. All tickets go to our systems flawlessly now. Apologies for the issues. If you still haven't heard back from our support team please submit a ticket again.
2
HandCash Support retweeted
21 Jan 2020
We only ask the OS to authenticate your fingerprint. We do not have any control about that dialog or process. Each phone does it in a differe way and for every app is the same.
2
2
3
We had an issue yesterday with our IT support apps, but all things are back to normal again. If you submitted a ticket to support recently and still haven't got a reply, rest assured we'll get back to you shortly.
4
5
16
HandCash Support retweeted
13 Jan 2020
We are extending -for the last time- the migration period to February 29th, at 23:59 GMT 1 HandCash 2.1 will feature MultiAccount, so the remaining beta $handles can be claimed under one phone number (limit TBD) Non claimed $handles will be up for grabs on March 1st, 2020!
12
14
49
HandCash Support retweeted
13 Jan 2020
Thatโ€™s why we added 2FA
1
1
HandCash Support retweeted
10 Jan 2020
You can. Just copy the address, go to "Send" and an assistant will ask you if you want to send money to that address.
1
2
1