PC hardware, technology, reviews and analysis from Steve and Tim
Joined April 2015
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Hardware Unboxed retweeted
this is the latest amd rma email regarding the rma of the "swelling on the back" 7950x3d
- rma accepted now
- dhl pickup and shipping to singapore (from taiwan)
- free of charge
ptt
ptt.cc/bbs/PC_Shopping/M.178…
============================
AMD Global Customer Care
Your service request: 00858303 has been reviewed and updated.
Response and Service Request History:
Dear customer.
Thank you for submitting the warranty claim through AMD Consumer RMA portal
I understand you wish to claim warranty on your AMD Ryzen 9 7950X3D with S/N: 9KS2420030014
After reviewing your claim, we are glad to inform you that your warranty claim has been approved.
If you agree to request warranty directly from AMD and we will require you confirm and agree the information below:
1. Once the RMA been approved, we will provide a DHL shipping label for you, which can help you return the faulty unit to our Singapore warehouse free of charge.
2. It will take about 14 workdays to process the warranty progress after we receive your faulty unit. (The actual process time will also relate to the replacement stock situation).
Please let us know whether you wish to request warranty directly from AMD.
For the direct warranty from AMD, could you kindly confirm whether your contact information is correct?(refer to the attached)
Your contact information will be used to receive the replacement
Should you have any other question or concern.please let us know.
Thank you for contacting AMD.
Looking forward to your response!
…
Best regards,
Middle
AMD Global Customer Care
Jun 12
Good news, AMD has just told me this issue is being resolved. The customer is getting a replacement part. x.com/HardwareUnboxed/status…
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Jun 12
It was interesting to see a lot of comments like this on our most recent Q&A chatting about the vibe at Computex.
I guess it didn't come across in our answer but we actually did speak to all sorts of component makers including those that specialised in coolers or cases. And the answers in a lot of situations were genuinely surprising.
We were expecting a lot of "yeah things are abysmal" but we didn't get a lot of doom and gloom answers in return. Only a couple of companies said sales were down to a large degree. Many said there was an impact, but it was small.
We're not reporting this because we just want to bury our heads in the sand. We reported it because the answers were not what we expected at all, especially around GPUs.
A couple of things that some companies wanted to stress is that not all component sales are DIY buyers, and in some cases not everything a company makes is for DIY builders - even if that's what it appears like on the surface.
Is this just 'cope' from those in the industry? Maybe. But if a company says they haven't seen a huge drop in sales, that's what we'll report
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Jun 12
And just because companies say this, doesn't mean we think things are going fine and you should all be buying components. We don't think that, at all.
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Jun 12
Good news, AMD has just told me this issue is being resolved. The customer is getting a replacement part. x.com/HardwareUnboxed/status…
If @AMD doesn’t make this right before the end of the week it will be Another Marketing Disaster.
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Jun 11
G.Skill Deflecter Z5 RGB
Jun 11
Gaming PC saves user’s life by stopping bullet fired through wall from neighbor’s apartment
videocardz.com/newz/gaming-p…
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Jun 11
Deflecto might be a better name.
"Deflecto 6000 memory, it'll kill your wallet, but it might save your life... if you're an American."
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If @AMD doesn’t make this right before the end of the week it will be Another Marketing Disaster.
please remind everyone to update the bios of am5, it seems rma nowadays is not that easy.
the user shared the amd email.
amd rejected the rma of the 7950x3d due to "swelling on the back", attributing it to physical damage.
gigabyte also provided an rma report about the x670e aorus master.
the latest update shared on forum ptt
ptt.cc/bbs/PC_Shopping/M.178…
reddit (english)
reddit.com/r/ryzen/comments/…
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May 26
That's a crazy coincidence considering we just made a video on how the Nvidia App works and the best configuration to use. I guess that video is more useful now
youtube.com/watch?v=j08cAZGM…
May 26
NVIDIA Control Panel is officially retiring after 20 years for GeForce users
videocardz.com/newz/nvidia-c…
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May 26
In a way they just realized they could no longer really offer us anything we needed. AMD and Nvidia want to sell everything they make for maximum profit (Crypto showed them what was possible), but they can’t do that when gamers have less and less reason to spend big on high-end hardware.
The issue is PC graphics are kind of good enough now, I don’t mean they can’t or shouldn’t get better, I mean they don’t need to in order for the games to become more enjoyable.
The most popular games on the planet all run well on 10 year old hardware, games like Roblox, League of Legends, DOTA 2, Fortnite, Counter-Strike 2, Valorant and the list just goes on.
So without a lucrative path forward here, as least as lucrative as they’d like, they created artificial demand for AI.
May 26
unfortunately greedy corporations no longer need us. They just ride the AI bs wave to appeal to investors
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May 26
All this talk about personal computing dying and what not, I (Steve) decided to try GeForceNOW (Australia) Ultimate using Wireless NBN, Starlink and 5G.
My review is this: It's really bad, f@&ing sucks.
Thank you for your time.
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May 15
Seeing a few excuses in the comments claiming it's fine AMD took over 1 year to bring FSR 4 to RDNA 3 because development takes time blah blah blah we don't know what we're taking about blah blah
We knew for a fact that FSR4 INT8 offered a better experience than FSR 3.1 for RDNA3 in October 2025! We tested it and proved it.
They could have and should have released the feature back then. So yes the amount of time it's taken is unacceptable
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May 15
Was the version AMD accidentally released last year unfinished or unoptimized? Maybe.
But you know what is worse than an unoptimized version of FSR 4? It's FSR 3.1, that AMD restricted older GPU owners to for a further 9-10 months
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I'm seeing some people on X/Reddit trying to discredit our video/opinion on ray tracing, by deliberately or perhaps mistakenly assuming the video is saying "Ray Tracing is a scam" when that wasn't at all the claim in the video, and even the title is asking if it 'was'.
It's somewhat humorous to me that AI is able to better understand the video when compared to these people, I assume they are real people anyway, that could be a mistake though.
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I was recently told that the purchase price for the Asus RTX 5070 Ti Prime is now over $1700 AUD. So those who managed to sell out at the current pricing aren't re-stocking due to the high price. Retailers have no confidence they will sell, given how dead the market is at current pricing.
May 4
ASUS reportedly cuts RTX 5070 Ti supply as RTX 5080 gets more production focus
videocardz.com/newz/asus-rep…
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Here is the Amazon US (viewed from Australia) top GPU seller list, spot the RTX 5070 Ti...
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Same game in Australia, spoiler it sneaks in at 12th.
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These are the best ultrawide gaming monitors right now youtube.com/watch?v=2LXIxSpJ…
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Lego Batman system requirements include ridiculous 30 and 60 FPS frame generation configurations. So, it's time for a reminder: frame gen doesn't fix bad performance! youtube.com/watch?v=Dn9zNs0X…
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Apr 27
Would you say it is reasonable to make the general statement that modern overclocking results in a "negligible performance increase" and is therefore not worth the time and effort?
Based on the polling data below people seem to agree.
In extreme examples you can boost gaming performance by 20% but that is very much dependent on silicon quality and hardware configuration, it's far from guaranteed and even then most people don't want a tuned 14900K with 20% performance to maybe match the 9800X3D in certain games, the power usage still sucks and you have to worry about stability long term.
Apr 27
We were having a free flowing conversation, our opinions on this subject aren't as black and white as you seem to think. There are multiple reasons for why we don't focus on overclocking and why the vast majority of PC enthusiasts don't care for it.
I'm not sure why you're so hung up on the "negligible performance increase" comment. When discussing PC hardware in general for the most part the OC gains that can be had are negligible. Again this is why most people aren't interested.
Back in the day when you could get 50% from a basic overclock that content performed extremely well. These days there is almost no appetite from OC content, it just feels like it brings out the most toxic people in the community.
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