ALT An illustration of 2 people standing facing each other, one has a cochlear implant. Title reads: ‘Tips to help you communicate with someone who is deaf or has hearing loss’ The NHS logo features in the top right of the screen.

ALT An illustration of 2 people sat on a sofa, talking to each other. The text reads ‘Face to face. Make sure you are facing the person you are talking to. This will make it easier for people to lip-read’. The NHS logo features in the top right of the screen.

ALT An illustration of 2 people standing facing each other, one has a cochlear implant. Text reads ‘Speak clearly. Speak clearly – avoid shouting, speaking too fast or unnecessarily slow.’ The NHS logo features in the top right of the screen.

ALT An illustration of a person writing on a piece of paper with a pencil. Text reads ‘Write it down. Trying using a pen and paper or a notes app on your smartphone to write what you want to say. The NHS logo features in the top right of the screen.