Modern Product Protection and Shipping Protection | Built for customers, not insurance companies.
Joined March 2019
- Tweets 591
- Following 58
- Followers 430
- Likes 411
250 Photos and videos
29 Jul 2025
When it comes to backing up our claim that most Extend claims are processed in 90 seconds or less, we’ve got receipts. Thanks, Christopher!
>> ow.ly/gwom50VHqSr
#shippingprotection #customerreview #happycustomer #Extend #peaceofmind
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11 Jul 2025
Meow! Thanks, Debra!
>> ow.ly/MKJn50VHqlG
#productprotection #shippingprotection #extendedwarranty #customerreview #happycustomer #Extend #peaceofmind
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18 Jun 2025
We’re in it for customers like Jose. Thank you!
>> ow.ly/Uhyg50VHqc4
#productprotection #shippingprotection #customerreview #happycustomer #extendedwarranty #Extend #peaceofmind
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5 Jun 2025
Making the world a little less stressful, one claim at a time. Thanks, Holly!
>> ow.ly/noye50VHq59
#shippingprotection #porchpirate #customerreview #happycustomer #Extend #peaceofmind
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20 May 2025
Glad we could help out! Thanks, Francisco!
>> ow.ly/iy7M50VHm8Q
#shippingprotection #customerreview #happycustomer #Extend #peaceofmind
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8 May 2025
If your return process isn't easy to find or understand, your support team may be spending too much time helping customers navigate your policy.
ow.ly/zSrV50VHlLV
#returns #ecommercereturn #ecommercefraud #deliverydamage #shippingcosts #shipping #shippingprotection #Extend
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30 Apr 2025
Modern solutions for modern customers — that’s our specialty. Thanks, Chris!
>> ow.ly/saIo50VHm2h
#productprotection #shippingprotection #customerreview #happycustomer #extendedwarranty #Extend #peaceofmind
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28 Apr 2025
Across all industries, returns are costing merchants money. There you can make your returns more profitable with the tips in this article.
ow.ly/Q2AM50VHjYU
#returns #ecommercereturn #ecommercefraud #deliverydamage #shippingcosts #shipping #shippingprotection #Extend
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24 Apr 2025
Surprises should be reserved for birthdays and anniversaries, not the customer experience. Thanks, Justin!
>> ow.ly/Q8i650VGEzs
#productprotection #shippingprotection #customerreview #happycustomer #extendedwarranty #Extend #peaceofmind
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20 Mar 2025
Automation can help reduce the operational costs of manual retail fraud detection while improving the customer experience. Here’s how.
ow.ly/ewum50UV5F9
#ecommerce #fraud #ecommercefraud #ecommercerevenue #customeracquisition #Extend #postpurchase
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11 Mar 2025
How can you spot clever return fraudsters and stop return fraud in its tracks (without pulling your hair out)?
extend.com/post/what-is-reta…
#retail #returnfraud #ecommerce #postpurchase #customerexperience #CSAT #Extend #productprotection #shippingprotection #retailshrink
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4 Mar 2025
Handling all shipping issues internally can drain resources that could otherwise be devoted to more important tasks. Here's how to take control of your customer experience.
ow.ly/1Ggx50UUaRz
#shipping #fulfillment #customerexperience #shippingprotection #Extend
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25 Feb 2025
Between chargebacks, shipping fees, and everything in between, the costs of manual fraud detection quickly add up. But how much does it actually cost merchants?
ow.ly/5Wf750UV5AK
#ecommerce #fraud #ecommercefraud #ecommercerevenue #customeracquisition #Extend #postpurchase
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24 Feb 2025
We’re so excited to announce our newest merchant partnership with @MattressFirm, the nation’s largest mattress specialty retailer!
ow.ly/BXSp50V5AG8
#MattressFirm #Extend #mattressprotection #productprotection #pressrelease #mattress
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19 Feb 2025
From supply chain disruptions to higher expectations regarding customer service, these are the shipping-related issues you need to tackle in order to grow your business.
ow.ly/HYVH50UUaPo
#shipping #fulfillment #customerexperience #shippingprotection #Extend
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10 Feb 2025
From wardrobing to empty box fraud, bad actors are finding creative ways to commit return fraud and steal from merchants.
extend.com/post/what-is-reta…
#retail #returnfraud #ecommerce #postpurchase #customerexperience #CSAT #Extend #productprotection #shippingprotection #retailshrink
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6 Feb 2025
It’s possible to maintain control over the customer experience — despite common shipping-related setbacks.
ow.ly/kLr450UUaJg
#shipping #fulfillment #customerexperience #shippingprotection #Extend
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21 Jan 2025
How do you discourage return fraud without handicapping the post-purchase customer experience?
extend.com/post/what-is-reta…
#retail #returnfraud #ecommerce #postpurchase #customerexperience #CSAT #Extend #productprotection #shippingprotection #retailshrink
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14 Jan 2025
Software selection, labor forecasting, continuing education — these are some of the most common (beatable) challenges for ecommerce and retail support leaders.
ow.ly/2Y5W50Ula0T
#customerservice #customersupport #CSAT #postpurchase #shippingprotection #productprotection
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18 Dec 2024
Your most lasting customer connections often take root after purchase — like when a customer reaches out about a return or a stolen package. Here’s how to make sure those connections last.
ow.ly/YIf250Ul9w2
#customerservice #customersupport #CSAT #postpurchase #Extend
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