Joined October 2017
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670 Photos and videos
When extreme weather strikes - airport operations quickly feel the impact.
In early-January, Storm Goretti swept across the UK, leading to a 500% increase in incoming passenger queries for @bhx_official 🌧️
#BirminghamAirport #PassengerExperience #Airports
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What could’ve become into an endless cycle of staff handling frustrated travellers was diverted with the support of our Digital Team Members 🤝
Read our blog here 🔗 bit.ly/4uPdnpj
#BirminghamAirport #PassengerExperience #Airports
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All throughout PTE World, you’ve been collecting your boarding passes and holding onto those very important strips for a chance to take home a LEGO Airport set 🎫
🥁 And now… the moment has landed. Drumroll please…
#PTEWorld #Airports #PassengerExperience
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Congratulations to Steven Woods! Enjoy building your very own airport! 🏗️✈️
Thanks to everyone who took part during the event, we love seeing you get involved!
#PTEWorld #Airports #PassengerExperience
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We had a great time at PTE World reconnecting with familiar faces, meeting new ones and showcasing Hello Airport throughout the event ✈️
We’d like to say thank you to our partners @CVGairport and everyone who stopped by our booth 👏
#PTEWorld #PTE #PassengerExperience
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✈️ It’s the final day of @PTEWorld, and your last chance to see Hello Airport in-person!
👋 Come find us at Stand D262, where our team are ready to show how our digital team members go beyond answering questions.
#PTEWorld #PTEWorldConf #Airports #PassengerExperience
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🎫 It’s also your last opportunity to pick up one of our boarding passes for a chance to win a LEGO Airport set - pick one up before they’re gone!
📍 Stand D262
#PTEWorld #Airports #PassengerExperience #Aviation
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✈️ Day 2 at PTE World is here!
👋 Head over to Stand D262 to learn more about Hello Airport and pick up your boarding pass for a chance to WIN.
#PTEWorld #BirminghamAirport #PassengerExperience
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✈️ Day 1 at PTE World is officially underway!
📍Find us at Stand D262 with our friends from @CVGairport to see Hello Airport, our in-terminal Digital team member in action
Take a look at what’s to come today ⬇️
#PTEWorld #Airports #PassengerExperience
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🎙️Building Human Connection through AI Conversations - CVG Airport & Hello Lamp Post
⏰ 15:00-15:30 GMT
🎙️ Hosted by Brian Cobb & Tiernan Mines
📍 Room 10
#PTEWorld #CVGAirport #PassengerExperience
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🎙️ @bhx_official's ‘Connected Personal Experiences’
⏰ 15:45 - 16:15 BST
🎙️ Hosted by Stuart Haseley-Nejrup & Chris Wilson
#PTEWorld #BirminghamAirport #PassengerExperience
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🎙️“Hello,” “Bonjour,” “Namaste,” “Konnichiwa”: Building Human Connection Through AI Conversations
📅 17th March / ⏰ 15:00-15:30 GMT / 📍Excel London - Room 10
What if the next airport concierge weren’t a person but agentic-capable AI? 🤔
#PTEWorld #PassengerExperience
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This is your last chance to sign up for our Digital Leaders AI Public Sector Week talk 🚨
See how on-location digital team members are becoming an essential part of modern operations 🤝
📅 16th March / ⏰ 1:30pm BST / 📍 Virtual
🎟️ Register now: bit.ly/4qx2vcu
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We’re giving away something exciting at PTE World 🎉
Head to Stand D262 to learn about Hello Airport, the digital team member that goes beyond answers and pick up your boarding pass 🎟️
Keep hold of it - it might be your ticket to winning 🏆
#PTEWorld #PTE #PassengerExperience
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🇬🇧✈️ We’re just ONE WEEK away from heading to PTE World at Excel London, will you be joining us there?
Here’s a look at some of key talks and moments you won’t want to miss during the event 👇
#PTEWorldConf #Airports #PassengerExperience
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🎙️ @CVGairport
Precision in Motion – Unlocking Efficiency through Micro-Location Intelligence
🗓️ 18 March | 4:15–4:45pm GMT
📍 Room 14
#PTEWorldConf #Airports #PassengerExperience
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🎙️ @CVGAirport
Power Play – Rethinking Energy and Data for Aviation’s Next Frontier
🗓️ 19 March | 9:35–10:20am GMT
📍 Show Floor Conference Theatre
#PTEWorldConf #Airports #PassengerExperience
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🇬🇧✈️ We’re now just ONE WEEK away from heading to PTE World at Excel London, will you be joining us there?
Here’s a look at some of key talks and moments you won’t want to miss during the event 👇
#PTEWorldConf #Airports #PassengerExperience
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