Orlo

Orlo

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Orlo

@HelloOrlo

Jun 12

🏆 We are so excited and proud to announce that we've been shortlisted alongside Basildon Borough Council for a UK Business Tech Award! 🏆 Good luck team, we can't wait to see you bring it home 🤞

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Orlo

Orlo

@HelloOrlo

Jun 11

TransPennine Express decided to ditch manual social inbox tracking and began to discover what their passengers really think, all from one place. They saved 260 hours of staff time per year, and achieved a response rate of 7 minutes on average. Click here for more: orlo.uk/ZRjVC

How TransPennine Express Saved 260 Hours Annually with Orlo | Case Study

Discover how TransPennine Express used Orlo's centralized data intelligence and sentiment analysis to reduce response rates and save 260 hours annually.

orlo.tech

Orlo

Orlo

@HelloOrlo

Jun 9

Our latest guide is all about how AI can be used across the public sector in a way that still means you're still in control of the things that matter, like local nuances, tone and emotional intelligence. It's free to download here: orlo.uk/CPOvx

ALT A guide to AI for the public sector.

Slide titled 'Keeping it human' with bullet points on responsible AI use such as 'use AI for building', 'train your tools with actual writing' and 'never let AI make ethical or empathetic decisions'.

ALT Slide titled 'Keeping it human' with bullet points on responsible AI use such as 'use AI for building', 'train your tools with actual writing' and 'never let AI make ethical or empathetic decisions'.

Slide titled 'Use AI for more than just copywriting' with bullet points on AI applications such as 'playing the devil's advocate', 'campaign briefs (where you keep the creativity), 'trend spotting', 'tone mediation'

ALT Slide titled 'Use AI for more than just copywriting' with bullet points on AI applications such as 'playing the devil's advocate', 'campaign briefs (where you keep the creativity), 'trend spotting', 'tone mediation'

ALT 'Read the blog or chat to us for more information on how AI can help your team'

Orlo

Orlo

@HelloOrlo

Jun 8

BIG Social is back and bigger than ever! Whether you’re trying to prove your team’s value with data, transform how you handle daily enquiries, turn community feedback into a strategy that actually works, or just weathering the storm, this is the FREE event for you: orlo.uk/rYJ0H

ALT Save the Date for Orlo BIG Social on October 22 October. Get your free ticket.

Orlo

Orlo

@HelloOrlo

May 26

Shying away from AI isn't the answer to overwhelming workloads anymore. Instead of fearing the takeover, it’s time to use AI as a thinking partner to handle the heavy lifting and clear the noise so you can focus on the things that really matter: orlo.uk/gmG5b

Image about a new blog post with the title 'Why public sector teams shouldn't be shying away from AI' featuring a computer chip with 'AI' and overlaid text.

ALT Image about a new blog post with the title 'Why public sector teams shouldn't be shying away from AI' featuring a computer chip with 'AI' and overlaid text.

ALT Blog post topics about AI in public sector communications, including delegation and sustainability.

ALT Image promoting AI information: 'Read the blog or chat to us for more information on how AI can help your team'.

Orlo

Orlo

@HelloOrlo

May 20

🏆 The Orlo Spotlight Awards are OFFICIALLY open for entries for our customers! 🏆 This is what last year's winners had to say, and now it's your turn! Are you our next winner? There’s only one way to find out: orlo.uk/v2o7D

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Orlo

Orlo

@HelloOrlo

May 19

Can your comms team handle the heat? For public sector comms pros, rising temperatures can mean reactive messaging, engaging with communities even more, and in some cases, crisis comms. Head to our latest blog for everything you need to know about beating the heat: orlo.uk/ePTFC

ALT Sunglasses on a beach with text about communicating during hot weather.

ALT Blog post topics: summer communications, message delivery, listening to locals, crisis comms, social channels. Orlo logo.

Orlo

Orlo

@HelloOrlo

May 12

BIG Social 2026 tickets are now LIVE! The early bird really does catch the worm, so secure your FREE spot today by clicking here: orlo.uk/rsB7D Still need convincing? Watch the video below to see what went down at last year's event...

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Orlo

Orlo

@HelloOrlo

Apr 15

For US government agencies, social media is the new "townhall", so it's more important than ever to be asking yourselves "is my organisation truly FOIA-compliant?" Our latest blog outlines why this is so important and what you can do about it: orlo.uk/J3gr9

ALT Blog post graphic: Is social media a public record? FOIA compliance for US government agencies.

ALT Blog post highlights: FOIA compliance, public records, social media risks, and social archiving. Includes Orlo logo.

ALT Read the blog and become FOIA compliant

Orlo

Orlo

@HelloOrlo

Apr 8

Recently we sat down with Northumbria Healthcare NHS Foundation Trust to chat about how they turn patient voices into better services. We came away with 7 brilliant top tips on patient engagement and have put them all in one place for you to catch up on in your own time here: orlo.uk/m4j9Y

ALT New Blog. How Northumbria Healthcare is turning patient voices into better services. Image of an NHS worker caring for a patient.

Orlo

Orlo

@HelloOrlo

Apr 1

We're excited to be evolving our long-standing @Nextdoor integration to bring you Social Listening for Nextdoor! Read our latest blog for more information and get in touch to chat: orlo.uk/6TP6L

ALT New blog. Why should public sector comms teams be listening on Nextdoor?

Why listen on Nextdoor? More than 10 million neighbours are on the platform in the UK. 1 in 4 households are on Nextdoor. 87% of Neighbours aren't on Snapchat, 75% aren't on Pinterest and 35% aren't on Instagram. Nextdoor is the place where important conversations happen, and you need to be able to hear them.

ALT Why listen on Nextdoor? More than 10 million neighbours are on the platform in the UK. 1 in 4 households are on Nextdoor. 87% of Neighbours aren't on Snapchat, 75% aren't on Pinterest and 35% aren't on Instagram. Nextdoor is the place where important conversations happen, and you need to be able to hear them.

Nextdoor listening with Orlo. Pick a keyword - something that you want to listen to. Drop a pin - pick a point on a map where you want to hear from. Set your radius - choose how many kilometers you want to listen across.

ALT Nextdoor listening with Orlo. Pick a keyword - something that you want to listen to. Drop a pin - pick a point on a map where you want to hear from. Set your radius - choose how many kilometers you want to listen across.

ALT Read the blog and book a chat about Nextdoor social listening today.

Orlo

Orlo

@HelloOrlo

Mar 26

Is your social media strategy reaching the "silent majority," or just the same 10% of your followers? We spoke to Manchester City Council to discover how they go about dealing with this challenge: orlo.uk/8AgU7

ALT New Blog. Why co-creation is the new consultation for local government. Image of a man walking through a busy street wearing a backpack.

Orlo

Orlo

@HelloOrlo

Mar 19

We sat down with social media experts Ariana Donley and Kristy Dalton to chat through your most asked questions around how public sector organisations can effectively engage with their audience. Read the full blog here: orlo.uk/OF4Q0

ALT New Blog. Top social media tips for public sector engagement that actually work. Orlo logo.

Read the blog to discover: What the biggest shift in social media engagement has been over the past few years, how to share engaging content when dealing with guarded leadership, how to stay on top of trends, how to define success on social media.

ALT Read the blog to discover: What the biggest shift in social media engagement has been over the past few years, how to share engaging content when dealing with guarded leadership, how to stay on top of trends, how to define success on social media.

ALT Read the blog to strengthen your social media engagement

Orlo

Orlo

@HelloOrlo

Mar 18

Last month, South Wales Police produced an incredibly engaging campaign around the signs of coercive control by skipping 'slick' design tools and creating a realistic Instagram campaign that cut through the noise so much that it got 3.4 million impressions. Read it here: orlo.uk/XXcrn

ALT Customer story. How South Wales Police used genuine storytelling to tackle coercive control. South Wales Police and Orlo logo.

ALT Customer story. Objective: To educate their audience on the early warning signs of coercive control by using authentic storytelling that cuts through the noise. Themed around Valentines Day. Targeted towards women. Orlo logo.

Customer story. 3.4 million impressions. Image of Instagram story from the campaign with images of romantic flowers and gestures. The caption reads 'not all abuse is physical'.

ALT Customer story. 3.4 million impressions. Image of Instagram story from the campaign with images of romantic flowers and gestures. The caption reads 'not all abuse is physical'.

ALT Customer story. Read the full story by clicking the link. South Wales Police and Orlo logo.

Orlo

Orlo

@HelloOrlo

Mar 17

In our latest guest blog, Harshil Shah, Senior Communications and Campaigns Officer at the London Borough of Waltham Forest tells us how they used storytelling to give a voice to migrants, refugees, people seeking asylum, and the community that supports them: orlo.uk/1Y9Yk

ALT Guest Blog. How Waltham Forest use the power of storytelling to empower marginalised communities.

Orlo

Orlo

@HelloOrlo

Mar 13

"Your content is now your customer service". Our Chief Technology Officer, Hardeep has written a really insightful blog all around how all around how changing expectation have turned social media into the new 'front door' for the public sector: orlo.uk/moMyq

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Orlo

Orlo

@HelloOrlo

Mar 9

Calling NHS comms pros! In our upcoming webinar, we'll be joined by Ross Wigham and Joanne Mackintosh from Northumbria Healthcare NHS Foundations Trust to discuss how they gather and use patient feedback to shape their communications strategies: it's free to sign up, here: orlo.uk/Zettt

ALT New webinar. Is your patient engagement a 'must do' or just a 'tick box'? Orlo logo. NHS staff member caring for a patient in the background.

Orlo

Orlo

@HelloOrlo

Mar 6

Calling all local government Comms, Insights, Strategy, Transformation and Data professionals! Come along to our free webinar on 19 March at 12pm to hear all about how Manchester City Council are using co-creation to listen to the voice of their community. See you there: orlo.uk/VYe1A

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Orlo

Orlo

@HelloOrlo

Mar 3

How can public sector organisations manage their reputation in a world of mis and disinformation? Our latest guide is designed to help you do exactly that: orlo.uk/Dqa5r

ALT New guide. How to manage mis/disinformation and manage your organisation's reputation. Orlo logol

Orlo

Orlo

@HelloOrlo

Feb 27

Reputation management is often in the small, every day things, rather than in the huge headline grabbing crisis. Our latest blog outlines how to build a good reputation, and the impact this can have on how much your communities trust (and therefore listen to) you: orlo.uk/TzUGi

ALT New blog. Reputation management for public sector comms teams.

ALT Reputation isn't all crisis comms. It's in the little day to day things that you and your team do. Here's why it matters more than you think...

Reputation = results. Compliance: people are more likely to follow advice if they believe and trust you. Cost: High trust leads to better use of digital tools, increasing self serve. Crisis buffer: A good reputation can give you a bit of wiggle room when things go wrong.

ALT Reputation = results. Compliance: people are more likely to follow advice if they believe and trust you. Cost: High trust leads to better use of digital tools, increasing self serve. Crisis buffer: A good reputation can give you a bit of wiggle room when things go wrong.

ALT New blog. Read the full blog for more reputation top tips.