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George Service Team @HelpAtGeorge
Joined October 2014
  • Tweets 44,256
  • Following 484
  • Followers 6,769
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George Service Team
@HelpAtGeorge
1 Aug 2025
We are currently experiencing issues responding to our customers on X. In the meantime, you can contact us on: Facebook: facebook.com/GeorgeatAsdaOff… Instagram: instagram.com/georgeatasda/ ASDA Help Centre: support.asda.com/help/ Please reach out to us there where we will be happy to assist you. Thank you for your understanding.
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Replying to @tommy66788
Hey there, Thank you for your message and I am sincerely sorry to hear about this. Please send us a DM with your full name, email address and order number so we can look into this for you. Thanks – Barakah x.com/messages/compose?recip…

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Hey there, please kindly confirm your full name, email address and I will look into this for you. Thanks - Barakah x.com/messages/compose?recip…

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@amie_langsto Hey Amie, thanks for reaching out. Oh, please could you DM us your order number, full name and address so we can look into this, thanks - Aysha
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@SaffiahF Wow Saffiah, I've just had a look at the link & those designs look amazing :) I am glad that you enjoyed the module & it definitely has shown your creative talent, hope the rest of the modules go well for you too. Kind regards, Jon
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Morning, it's good to be back and able to respond to your queries via twitter :) We would just ask to allow us to respond to as many as possible that to keep your query to one message. We will only be able to respond to any received from today on wards. George Team.
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@hopewell81Good morning. Thanks for the message. Please send us a DM with the order number and your email address so we can check. Thanks, Vince
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@SarahSiddleyHello there Sarah! Thanks you so much for the message. I am sorry to see this. Please can you send us a DM with the order number and your email address? We will look into this as soon as possible. Many thanks. Vince
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@misscarlymay27Hello Carly. I'm very sorry to hear about this, if they were bought in store please return to store with proof of purchase for a refund. If they were bought online please drop us a DM with the order number and address, so we can help you further! Many thanks, Vince
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@carriemc21Hey Carrie. Thanks for getting in touch. i am so sorry that you have not received the communication for this order. I would not be happy too! Please send on a DM your order number and email address so that we can look into this for you. Thanks, Vince
@natalieorama_Good morning Natalie. Thanks for the reply. I have sent the information to our buyers to double check when we may stock these. We will let you know as soon as we know! Thanks. Vince 😃
@jodielfitzHello Jodie. Thanks for the reply. This is absolutely fine bring them back without the tags. I hope that the rest of your day goes well! Thanks, Vince
@LouiseEggleton1Hello Louise. I hope all is well. I am sorry that there has been a mix up with the order, and that my colleagues were unable to support with this. If you could send on a DM your order number and address, we can look into this for you! Thanks, Vince
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Goodnight all! It's been lovely helping with your #GeorgeAsda queries, we'll be back in the morning :)
@darren_jackson1Hello there. Thanks for the message. I am so sorry to see the quality of these PJs. Can we get an order number and your email address on a DM please. Alternatively, If you can pop these back to your local Asda they will be able to assist with this. Thanks - Vince
@melissachloe_Hello Mel - Thanks for the message. I am really sorry to hear about the quality of the onesie. Please send us a DM, with your email address and order number and an image of the onesie, so that we can look to replace or get a refund for you. Thanks - Vince
@amysimons_Hey there Amy. I am really sorry to hear about this. Please send us the order number and your email address in a DM, so that we can look into this further. Thanks - Vince
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@PhillipLLHi there Phillip, Was this an online order or did you pick it up in store? If it was in store please feel free to pop back when you next are in the area and one of my colleagues will help you get a replacement/refund. 1/2
@annnneeeex Hello Anne! I am sorry to see this! Yes this will be find to take them back if the quality is faulty. With proof of purchase you can get a refund or without this the store can offer an exchange or refund onto a gift card at the current selling price. Take care, Sam:)
@EPLDavidsHi Emma, I've had a look and can see that we do stock wooden pegs :) - ora.cl/yK4m3 - Meghna
Replying to @VImpailer
Hi @VImpailer 😊 Unfortunately, we do not know when we will be getting the nativity costumes yet 😔🎅 But fingers crossed they're be out soon so that your daughter won't be let down! -L❣️
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