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HelpCrunch @HelpCrunchCom
Joined December 2014
  • Tweets 805
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  • Followers 334
367 Photos and videos
😤 Customers won’t remember your discount. They’ll remember how you made them feel. We break down how to engineer a customer service experience that leads to loyalty and retention. Read the playbook by our partner @irinamaltseva 👉 helpcrunch.com/blog/customer…
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Chatbots and virtual assistants aren’t the same thing. One answers questions. The other actually does the work. ⚙️ If your AI automation isn’t delivering results, this might be why 👀 👉 Read the full article helpcrunch.com/blog/chatbots…
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Every digital product has something “smart” now 🤖 But chatbot ≠ conversational AI. They’re related. Often confused. Not the same. Read our hot-off-the-keyboard article on the topic 👇 helpcrunch.com/blog/chatbot-…
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💪 Raising support agent productivity isn’t about “work faster”. It’s about measuring the right metrics (AHT, FCR, CSAT, etc.) and fixing workflows with training, routing, self-service, and #AI. Get the 10 proven tips here 👉 helpcrunch.com/blog/improve-…
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Your support team’s daily soundtrack: “What’s this feature?”🤨 “How does it work?”🤷‍♀️ “HELP” 🚨 Chances are, your knowledge base isn’t doing its job. We’ve laid out 12 best practices to turn it into a self-service powerhouse. Read the article! 👉 helpcrunch.com/blog/knowledg…
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Can’t find the instructions your client needs right now? 🥵 When information piles up, structure matters. Content and knowledge management sound similar, but solve different problems. Learn the difference in our new article 👀📚 helpcrunch.com/blog/content-…
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Customers won’t wait 20 minutes just to hear “your call is very important to us” 🙄 Digital customer service helps instantly ⚡️automates the simple, and lets your team focus on real issues. Want to know how it works in real life? Read our full article 👉 helpcrunch.com/blog/digital-…
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We all love a little extra care, even during everyday brand interactions. That moment when someone guides you personally? That’s high-touch service✨ Read our new article on high-touch customer service👀👉helpcrunch.com/blog/high-tou…
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🤑 Black Friday and Cyber Monday are almost here – and we’ve rounded up the 40 best Black Friday software deals worth grabbing in 2025 – the kind you actually don’t want to miss. Find your deal 👉 helpcrunch.com/blog/black-fr… @Mailtrap @ReplyAppTeam @Cloudways @snov_io @Weblium
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🌐Multilingual support matters. The question is – how to do it right. Our latest article breaks down what actually makes multilingual customer support work: pitfalls to avoid and strategies that deliver. 👉Read: helpcrunch.com/blog/multilin…
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🚀 NEW: Automate up to 80% of customer service with HelpCrunch #AIAgents! – Create Agents for different use cases or products – Deploy across all channels – Automate routine through AI chatbot flows – Analyze and increase AI performance Learn more 👉 helpcrunch.com/news/introduc…
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What if you could stop customers from bouncing — by helping them before they even think about leaving? 👉Proactive chat lets you guide, support, and engage users right when they need it most. Here’s how to do it right: helpcrunch.com/blog/proactiv…
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Hiring the right customer service reps is top priority for any business that wishes to maintain customer satisfaction. But how exactly do you build a support team to uphold brand image and loyalty? Here’s a guide to hiring the best: helpcrunch.com/blog/how-to-h…
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Don’t miss out on a huge Black Friday Deal 🚨🙌 🎁Up to 40% off first payment (monthly or yearly subscription) 🎁 Engaging your website visitors automatically becomes a breeze! ⛵ Use the promo code BFCM2024 at checkout 👉 bit.ly/3Z7dZrs
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🎉 Check out our latest: "How to Use ChatGPT for Customer Service". Dive into the world of witty responses, speedy solutions, and customer service supremacy with ChatGPT. We've got some of the best practices and prompts for handling tricky situations. helpcrunch.com/blog/chatgpt-…
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🔥 Get ready to unleash your inner tech ninja! Black Friday & Cyber Monday are about to drop some serious deals, and we've got your back with our Black Friday software listicle has the hottest deals to make you do a happy dance! 💃 #techdeals #BlackFriday2023 #CyberMonday2023
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🤓Ever wondered what a "Knowledge Base" is and why businesses need it? Well, you're in for a treat!🍰Dive into our first ULTIMATE GUIDE to grasp why it's good for both you and your customers, and learn some must-haves for creating a killer info hub!💡 helpcrunch.com/blog/knowledg…
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We learned the shocking fact that customer support has no limits! 😱Thanks to integrating the chatbot with the knowledge base, you can raise it to a new level. Find out how to do it better in our new article.💡 helpcrunch.com/blog/knowledg…
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Have you fully realized the power of self-service? 💪 Then here's a brief overview of the best FAQ plugins for WordPress in 2023. Choose, create, and boost your customers' satisfaction🚀: helpcrunch.com/blog/wordpres…
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🤖 Getting a #chatbot for business seems small. Is it really? We are connecting the dots in our new article. Dive in to find out what use cases companies have with these machines and what benefits they will provide you with 👏: helpcrunch.com/blog/chatbots…
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